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Reset Network Settings:
NOTE: Resetting network settings will delete connection data such as Wi-Fi and Bluetooth networks. Background data sync, network selection mode, and data restrictive setting will be switched to default values.
- Open General Manager
- Tap Reset > Reset network settings
- Tap reset settings
- Enter your PIN and tap Reset settings to confirm
Soft Reset via Hardware Keys:
NOTE: A soft reset is designed to simulate battery removal and this can be useful if the devie becomes unresponsive. A soft reset will not delete any personal data stored on the phone.
- Press and hold Power and Volume down for up to 45 seconds
- Wait for the phone to finish rebooting
Hard Reset
NOTE: When you hard/factory reset your phone, all personal data on the phone will be deleted. This includes downloaded content, ringtones, apps, contacts etc. Furthermore all settings will be restored to factory values.
Before you reset the phone you can check this thread for a guide on how to back up data, and this guide for restoring data.
Hard Reset via Settings:
- Open the apps drawer
- Launch Settings > Cloud and accounts
- Tap Backup and restore
- Optionally, turn Back up my data and Restore ON or OFF
- Return to Settings and access General Management
- Tap Reset > Factory data reset
- Tap Reset device
- If necessary, enter your PIN or password to proceed
- When ready, tap Continue > Delete all
Hard Reset via Recovery:
NOTE: If you are unable to reset the phone using the method above, alternatively you can try resetting the device via Android Recovery using hardware buttons.
- First turn the phone off
- Next, press and hold Volume Up and Home at the same time, then press and hold Power as well
- At the Android logo, release all the keys and wait for access to Recovery
- Once in Android Recovery, press Volume down repeatedly to navigate to and highlight wipe data/factory reset
- Press Power to select the highlighted option
- Press Volume down repeatedly to highlight Yes delete all user data
- Press Power
- Once the reset is done, ensure Reboot system now and press Power one last time
› See More: Samsung Galaxy A8 (2018): Soft/Hard Reset via Settings or Recovery
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