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NOTE: You can check this thread for instructions on how to back up data on the Samsung phone.
Restore Contacts from an SD Card:
- Launch Settings and scroll to Device
- Tap Applications
- Go to Contacts
- Select to Import/Export contacts
- Tap Import > SD card
- Select to import a single or multiple vCard files
- If needed, select the vCard you want to restore
- Select to store contacts on Device storage or to sync them with Google
Restore Contacts from a Google Account:
- Launch Settings
- Scroll to User and Backup
- Go to Accounts
- Select Google
- Tap your email address or username
- Ensure Contacts is checked then tap Menu > Sync Now
Restore Media Files from an SD Card:
- Launch My Files
- Scroll to Local storage
- Tap SD Card > More
- Tap Edit and tick the boxes associated with the media files you want to restore
- Tap More > Move > Device storage
- Select the target folder or tap Create folder
- Tap Move here
Restore Media Files from a Windows PC:
- Connect the Android phone to the PC via USB
- Enable Media device / File Transfer when prompted or from the Notification area
- Launch the File Explorer on the Mac
- Locate the media file backups on the Mac
- Copy and paste the files to the phone storage, preferably in the Media folder or the directories from where they originate
- Once done, eject the phone storage via system tray and safely disconnect the phone from the USB cord
Restore Media Files from a Mac:
- Connect the Android device to the computer
- Enable Media device / File Transfer on the phone
- Access the Restore tab
- Tick the boxes associated with Photos, Music and other media file types you want to restore
- Select the desired files or Select all
- Click Restore to begin the process
- Once done, eject the phone by dragging and dropping its virtual drive from the desktop and into the Trash can
- You can now safely disconnect the device from the USB
› See More: Samsung Galaxy J7 Plus: Restore Contacts and Media Files
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