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Reset Network Settings:
NOTE: By resetting network settings, all your saved Wi-Fi and Bluetooth networks will be deleted, and network selection mode, background sync settings, and data restrictive settings will be restored to default values.
- Launch Settings
- Access General Management
- Tap Reset > Reset network settings
- If the device is protected by a lock screen, enter your PIN/password to proceed
- Tap Reset settings
Factory Reset
WARNING! When you factory reset your phone, all your personal data stored on the devices internal memory, including ringtones and media files, contacts, apps, downloaded content etc. will be deleted. However data located on the SIM and SD cards wont be affected.
NOTE: Before you reset the phone, you can check this thread for a guide on how to back up data, and this thread for a guide on how to restore data.
Hard Reset via Settings:
- Open Settings
- Go to Sound and accounts and tap Backup and restore
- Optionally, turn Back up my data and Restore ON or OFF
- Return to Settings and access General management
- Tap Reset > Factory data reset > Reset device
- If your phone is protected by a lock screen, enter your password/PIN and tap Continue
- Tap Delete all
Hard Retting via Android Recovery:
NOTE: If your phone crashes, freezes, or otherwise prevents you from resetting it via settings, you can try resetting the device from the Android Recovery menu instead.
- First make sure the phone is turned off
- Press and hold Home and Volume Up at the same time, then press and release Power
- When the Android screen appears, release the buttons and wait for the Recovery menu
- Navigate the Recovery menu by pressing Volume down repeatedly and highlight Wipe data/factory reset
- Press Power to confirm the highlighted selection
- Highlight Yes delete all user data and press Power
- Once done, ensure Reboot system now is highlighted and press Power one last time
› See More: Samsung Galaxy J7 Duo (2018): Soft/Hard Reset via Settings or Recovery
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