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Back Up App Data:
- Open Settings
- Go to Cloud and accounts and tap Backup & Restore
- Enable Back up my data to back up app data, settings, and passwords to your backup account
- Enable Automatic Restore to allow app data, settings, and passwords to be automatically restored when reinstalling apps or signing in with the backup account
Back Up Contacts:
- Open Contacts
- Access Cloud and account > Accounts
- Select the account you want to use for backing up contacts
- Make sure the Contacts tick box is checked
- Tap Menu > Sync Now
Back Up Contacts to SD Storage:
- Launch Contacts
- Tap Menu > Settings
- If necessary, switch to All contacts
- Tap Import/Export > Export to SD
- Tap OK
Back Up Media Files on the Phone Storage:
- Launch My Files
- Go to Internal storage
- Tap Menu > Share
- Select the desired contacts
- Tap Share
- Select the desired backup location
Back Up Media Files on a PC:
- Establish a USB connection between the Android phone and computer
- On the phone, enable Media device / File Transfer when prompted or from the Notification area
- Navigate to the media files on the phone
- Copy and paste the files to the desired backup location on the PC
- After the process completes, safely disconnect the phone from the USB port
Back Up Media Files on a Mac Computer:
NOTE: You can skip the first 3 steps if Samsung Kies is already installed on the Mac.
- Open the Internet browser on the Mac
- Visit https://www.samsung.com/us/support/owners/app/kies
- Click Download for Mac and install the app
- Establish a USB connection between the smartphone and Mac
- On the phone, enable File Transfer / Media device when prompted or from the Notification area
- Launch Kies on the Mac and access the Back up / Restore tab
- Go to the Backup section and tick the check boxes associated with Photos Music and other media file types you want to back up
- When ready, click Backup
- After the process completes, eject the phone storage by dragging the phones virtual drive from the desktop and dropping it over the trash can to eject it
› See More: Samsung Galaxy J4: Back Up App Data, Contacts, and Media Files
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