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Reset Network Settings:
NOTE: When you reset network settings, all your saved Wi-Fi and Bluetooth connections will be deleted. Additionally, data restrictive settings, network selection mode, and background sync settings will be restored to factory values.
- Launch Settings
- Access General management
- Tap Reset > Reset network settings
- If the device is protected by a lock screen, enter your PIN/password to proceed
- Tap Reset settings
Factory Reset
WARNING! When you factory reset your phone, all your personal data stored on the devices internal memory will be deleted. This includes contacts, ringtones and other media files, downloaded content, apps etc. Furthermore all settings will be restored to factory values, however data on the SD and SIM cards wont be affected.
NOTE: Before you reset the phone, you can check this thread for a guide on how to back up app data, contacts, and media files, and this thread for a guide on restoring data.
Hard Reset via Settings:
- Open Settings
- Go to Sound and accounts
- Tap Backup and restore
- Optionally, enable or disable Back up my data and Restore
- Access Settings and tap General management
- Tap Reset > Factory data reset
- Tap Reset device
- In case your phone is lock-screen-protected, enter your password/PIN and tap Continue
- Tap Delete all
Hard Reset via Android Recovery:
NOTE: If your phone prevents you from resetting it using the method above, alternatively you can try resetting it from the Android Recovery menu.
- Ensure the phone is powered off
- Press and hold Home and Volume Up at the same time, then press Power
- At the Android screen, release the buttons and wait for the Recovery menu
- Press Volume down repeatedly to navigate the menu
- Highlight Wipe data/factory reset
- Press Power to select the highlighted option
- Highlight Yes- delete all user data and press Power
- Once done, ensure Reboot system now is highlighted and press Power
› See More: Samsung Galaxy J8: Factory Reset via Settings or Android Recovery
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