Back Up App Data:

  1. Open “Settings” and go to “Cloud and account”
  2. Tap “Backup & Restore”
  3. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when reinstalling apps or signing in with the backup account

Back Up Contacts:

  1. Open “Contacts”
  2. Access “Cloud and account” and tap “Accounts”
  3. Select the desired account to use for the backup and ensure “Contacts” is checked
  4. Tap “Menu” > “Sync Now”

Back Up Contacts to SD Storage:

  1. Open “Contacts”
  2. Tap “Menu” > “Settings”
  3. If necessary, switch to “All contacts”
  4. Tap “Import/Export” > “Export to SD”
  5. Tap “OK”

Back Up Media Files to Phone Storage:

  1. Open “My Files”
  2. Go to “Internal storage”
  3. Tap “Menu” > “Share”
  4. Select the desired contacts
  5. Tap “Share” and select a backup location

Back Up Media Files on a Windows PC:

  1. Establish a USB connection between the Android device and computer
  2. On the phone, enable “Media device” / “File Transfer” at the prompt or from the Notification area
  3. Copy and paste the files to the desired backup location on the PC
  4. Once the transfer is done, eject the phone storage and safely disconnect the device from the USB port

Back Up Media Files on a Mac:

NOTE: Skip the first 2 steps if Samsung Kies is already installed on the Mac.

  1. Open the Internet browser on the Mac
  2. Visit https://www.samsung.com/us/support/owners/app/kies
  3. Click “Download for Mac” and install the app on the computer
  4. Connect the Android phone to the Mac via USB
  5. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  6. Launch Kies on the Mac and access “Back up / Restore”
  7. Go to “Backup” and tick the boxes associated with “Music” “Photos” and other media file types you want to back up
  8. Click “Backup” to start the process
  9. After the process completes, drag the phone’s virtual drive from the desktop and drop it over the trash can to eject it. You can then safely disconnect the phone from the USB cord


› See More: Samsung Galaxy A9 Star: Back Up App Data, Contacts, and Media Files