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Factory Reset
WARNING! When you factory reset your device, all your personal data stored on the phone will be deleted. This includes ringtones, apps, downloaded content, contacts, media files etc. Additionally all settings will be restore to factory values, but data located on the SD and SIM cards wont be affected.
Before resetting the phone, you can check this thread for a guide on how to back up app data, and this thread for a guide on restoring data.
Factory Reset via Settings:
- Open Settings
- Access Cloud and accounts
- Tap Backup and restore
- Optionally, turn Back up my data and Restore ON or OFF
- Return to Settings and access General Management
- Tap Reset > Factory data reset
- Tap Reset again. If your phone is protected by a lock screen, enter your PIN/password and tap Continue to proceed
- Tap Delete all to confirm
Factory Reset via Android Recovery:
NOTE: If your phone freezes, crashes, or otherwise prevents you from resetting it using the method above, alternatively you can try resetting the device from Android Recovery.
- Turn the phone Off
- Press and hold Power Volume Up and the Home / Bixby button at the same time
- Release the buttons and the Android screen
- Once in Android Recovery, press volume down repeatedly to navigate the menu and highlight Wipe data/factory reset
- Press Power to select the highlighted option
- Next, highlight Yes delete all user data and press Power
- Once done, highlight Reboot system now and press Power one last time
Reset Network Settings:
NOTE: You can reset network settings to delete Wi-Fi and Bluetooth connections. However, background sync settings, data restrictive settings, and network selection mode will be restored to factory values.
- Launch Settings
- Go to General management
- Tap Reset > Reset network settings
- If your phone is protected by a lock screen, enter your password/PIN
- Tap Reset settings
› See More: Samsung Galaxy J7 Star: Factory Reset via Settings/Recovery; Reset Network Settings
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