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  1. #1
    nena5217
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    Hi,
    I'm new here; trying to figure this out. I'm hoping someone that knows a lot about cell phones might read this and have an answer.
    I have an AT&T "Pay as you go" phone. They charged me almost $60 for an almost-four-hour call to the operator. AT&T can't (won't?) give me the number the operator forwarded the call to. But the phone was, for sure, in my posession and I know for certain that I didn't call the operator or anyone else on the day in question. So there HAS to be an alternative way for this to have happened. Is it possible for my phone to have been hijacked somehow? Even if "O" was accidentally pressed when the phone was in my purse, there wouldn't have been a forwarded call, so I know that can't have been the cause. Can anybody help explain this?
    Thank you...


    See More: How Can This Happen? Call I didn't make




  2. #2
    iden364
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    Re: How Can This Happen? Call I didn't make

    Are you sure your evil friend or evil family member did not do this when they said " oh nice phone..can i see it?"



  3. #3
    nena5217
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    Re: How Can This Happen? Call I didn't make

    Absolutely, completely sure. No chance at all. Any other ideas?



  4. #4
    iden364
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    Re: How Can This Happen? Call I didn't make

    Long time ago cingular was charging me for web that I didnt use, I was really not into web back then and knew nobody had grabed my phone. I told them to remove the charges, or I was just gonna change carriers cause I had it with them messing up my bill (Even thou it was the only time ). They waived the charges, but I dont know how it will work with your prepaid.
    I've never owned a go phone, but..is there anyway you can just get rid of your prepaid sim card and buy yourself another one?



  5. #5
    jccmcc
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    Re: How Can This Happen? Call I didn't make

    This is the bad part of the "cell phone" industry...Even though they should provide you with the full call details...they wont? Basically, because they do not have to.

    You have two choices and only two.

    1. Give into their bullying and pay for it.

    2. Find another service provider.

    Either way, Good luck.



  6. #6
    Gertie2u2
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    Re: How Can This Happen? Call I didn't make

    I can only tell you it also happens with cell phones with regular contract accounts. On the day before New Years Eve my cell supposedly made a five hour call to a number in Canada. I don't know anyone in Canada. My cell phone in use will not last 5 hours. Yes you can plug it in, but the plug in my phone is apparently loose or something, because if you move it while plugged in the tiniest bit, it stops charging. Because of this just the movement of holding it to your head and talking causes it to drop connection, and therefore calls over the amount of time you can talk on a fully charged phone (not even half the length of the purported call) are all that are possible. This has not been an issue as I never talk more than a couple of minutes at a time on the phone. When I called ATT, the girl said "let me put you on hold to check this", came back, asked if I traveled during the holiday, to which I said no. I can only assume they were able to see the call went through a tower somewhere other than my home area. Then she said because we'd never before in the three year history of the account called anywhere in Canada or had a call of that length and had never asked for a bill correction in all that time either, she was taking the call off our bill. One friend asked me had I forwarded a call with 90# on that day but no I would not have done that, and I do not expect I used the phone at all that day as I was at home, where a landline with a nice comfortable shoulder rest attachment sets right beside my favorite chair.



  7. #7
    jbcohen
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    Re: How Can This Happen? Call I didn't make

    This situation happened to my wife some years ago. She was routinely being charged for this sort of phone calls. What had happened to her is her phone account had been cloned and the hacker was busy using her account on his cell phone. What she did is to activate a PIN number on her account. What this is it required the hacker to suddenly put in a password on his cell phone in order to use her account. While I did not solve the problem it made the hacker's job harder and at the time it was not worth it. As I see it you have one of two choices:

    1) Change your cell number - this will require the hacker to rehack the account from start.
    2) Change cell providers - I have heard from customers of all of the major cell phone providers and I hear this same issue all of the time from those who are customers of the major providers such as AT&T, T-Mobile and Verizon.

    I have never had this issue nor has anyone that I know of that has been a customer of the smaller cell phone companies, such as Boost Mobile, Trackphone and Virgin Mobile. These are all pay as you go providers. Look at the issue this way, if you are a hacker and you are going to go through all of the effort to hack an account who are you going to hack one of the major providers where you are much more likely to get a victim or one of the lesser known ones where the customers are few and far between and victims are harder to come by. You are much more likely to go after one of the major providers. I have been with Virgin Mobile (they are re-sellers of Sprint air time) for approximatly four years and I have never had this issue ever.
    Last edited by jbcohen; 01-23-2009 at 10:26 AM.



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