Call Forwarding

Forwarding All Calls (Unconditional):

  1. While on the home screen, select "Menu"
  2. Scroll to and select "Settings" > "Call Settings" > "Call Forwarding"
  3. Select "Voice Calls" and go to "All Voice Calls"
  4. Select "Activate" and choose one of the following options:

    • Forwarding to another number:

      1. Select "To New Number"
      2. Type in the number, select "Options" and then press "Done"
      3. Select "OK" to confirm

    • Forwarding to voicemail:

      1. Select "To Voicemail Box"
      2. Press "OK" to confirm

Forwarding Some Calls (Conditional):

  1. While on the home screen, select "Menu"
  2. Navigate to and select "Settings" > "Call Settings" and then "Call Forwarding"
  3. Press "Voice calls"
  4. Select "Forward All Conditional Calls" and then press "Activate"
  5. Select "To New Number"
  6. Type in a number, then select "Options" and press "Done"
  7. Select the interval of time that will elapse before the incoming call will be forwarded
  8. Press "OK"

Note: In case you receive the "Unfinished" error message, then you need to disable unconditional forwarding.

Canceling / Disabling Call Forwarding:

  1. While viewing a home screen, select "Menu"
  2. Scroll to and select "Settings" > "Call settings" > "Call forwarding"
  3. Select "Voice Calls" then press "All Voice Calls" and select "Deactivate"
  4. Press "OK" to confirm

Viewing and Resetting the Call Log:

  1. To view the call log history, press the "Send" key while on the home screen
  2. To reset the call log, select "Options"
  3. Scroll to and select "Delete" or "Delete All"
  4. Press "Yes" to confirm

See More: T-Mobile 768: Manage Calls and the Call Log