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Back Up App Data:
- Open the apps drawer
- Access “Settings”
- Scroll to “Personal” and tap “Backup & reset”
- Enable “Back up my data” to store your Wi-Fi passwords, account data, and settings to your Google account
- To enable automatic data restore upon reinstalling apps, enable “Automatic restore”
NOTE: App data and applications will be restored automatically upon signing in with your Google account (such as after a factory reset)
Back Up Contacts:
- Go to “Settings”
- Tap “Accounts”
- Select the desired account type to sync contacts with it
- Tap “Menu” > “Sync now”
NOTE: Contacts will be restored automatically the next time you sign in with your Google account, say, after a fresh factory reset. You can also restore contacts manually by signing in with your Google account and setting it to sync contacts with your device.
Back Up Media Files on a Windows Computer:
- Connect the Alcatel OneTouch Pop Star to your computer via USB
- Drag the “notification” bar down and if necessary, enable “Media device (MTP)”
- In the AutoPlay window on the computer, choose to browse the phone’s files and folders
- Locate the desired media files on your phone
- Copy the files and transfer them in the desired backup location on your computer’s HDD
- After the transfer is done, eject the phone storage from the system tray and safely disconnect the phone
Restore Media Files from a Windows PC:
- Establish a USB connection between the OneTouch Pop Star and computer
- Ensure the phone is connected as a “Media device (MTP)” (from the notification area)
- In the AutoPlay window on the PC, click to browse the phone’s directories
- Open a second Explorer window and locate the media files backed up on your computer
- Copy the files, and paste them in the first Explorer window on the phone storage (preferably in the “Media” folder)
- Once the transfer is complete, eject the phone storage from the system tray and safely disconnect the phone from the USB connector
› See More: Alcatel OneTouch Pop Star: Back Up & Restore Data
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