Back Up App Data:

  1. Open the apps drawer
  2. Access “Settings
  3. Scroll to “Personal” and tap “Backup & reset
  4. Enable “Back up my data” to store your Wi-Fi passwords, account data, and settings to your Google account
  5. To enable automatic data restore upon reinstalling apps, enable “Automatic restore

NOTE: App data and applications will be restored automatically upon signing in with your Google account (such as after a factory reset)

Back Up Contacts:

  1. Go to “Settings
  2. Tap “Accounts
  3. Select the desired account type to sync contacts with it
  4. Tap “Menu” > “Sync now

NOTE: Contacts will be restored automatically the next time you sign in with your Google account, say, after a fresh factory reset. You can also restore contacts manually by signing in with your Google account and setting it to sync contacts with your device.

Back Up Media Files on a Windows Computer:

  1. Connect the Alcatel OneTouch Pop Star to your computer via USB
  2. Drag the “notification” bar down and if necessary, enable “Media device (MTP)
  3. In the AutoPlay window on the computer, choose to browse the phone’s files and folders
  4. Locate the desired media files on your phone
  5. Copy the files and transfer them in the desired backup location on your computer’s HDD
  6. After the transfer is done, eject the phone storage from the system tray and safely disconnect the phone

Restore Media Files from a Windows PC:

  1. Establish a USB connection between the OneTouch Pop Star and computer
  2. Ensure the phone is connected as a “Media device (MTP)” (from the notification area)
  3. In the AutoPlay window on the PC, click to browse the phone’s directories
  4. Open a second Explorer window and locate the media files backed up on your computer
  5. Copy the files, and paste them in the first Explorer window on the phone storage (preferably in the “Media” folder)
  6. Once the transfer is complete, eject the phone storage from the system tray and safely disconnect the phone from the USB connector



See More: Alcatel OneTouch Pop Star: Back Up & Restore Data