Back Up & Restore App Data:

  1. Tap “Apps” on the home screen
  2. Open “Settings
  3. Scroll to “Personal” and tap “Backup & Reset
  4. Enable “Back up my data” to back up app data and settings to your Google account
  5. Enable “Automatic restore” to allow app data to be restored automatically the next time you sign in with your Google backup account

Back Up Contacts:

  1. Launch “Settings
  2. Scroll to and tap “Accounts
  3. Tap the account type and account you want to sync contacts with
  4. Tick the “Contacts” check box
  5. Tap “Menu” > “Sync now

NOTE: You can automatically restore contacts backed up using this method the next time you sign in with your Google backup account.

Back Up Media Files on a Windows Computer:

  1. Connect the Alcatel device to your computer via USB
  2. Enable “Media device (MTP)” / “File Transfer (MTP)” when prompted or from the “Notification” area
  3. Open the File Explorer on the PC and use it to locate the media files on the phone storage
  4. Copy the files and transfer them in the desired backup location on the computer
  5. Once the transfer is complete, eject the phone storage via system tray and safely disconnect the device from the USB cord

Restore Media Files from a Windows Computer:

  1. Establish a USB connection between the Alcatel device and your computer
  2. Enable “File Transfer (MTP)” / “Media device (MTP)” when prompted or from the “Notification” area
  3. Launch the File Explorer on the computer
  4. Locate the media file backups on the computer storage and copy them
  5. Transfer the files on the phone storage, preferably in the “Media” directory or the folder(s) they originate from
  6. After the transfer is complete, eject the phone storage via system tray and safely disconnect the phone from the USB port



See More: Alcatel Pixi 4 Plus Power: Back Up & Restore App Data, Contacts and Media Files