Block Incoming Calls:

  1. Open “Contacts
  2. Access “All Contacts
  3. Select the phone number/contact you want to block
  4. Tap “Edit” > “Menu
  5. Enable “All calls to voicemail

Unblock Incoming Calls:

  1. Launch “Contacts
  2. Go to “All Contacts
  3. Select the contact you want to unblock and tap “Edit
  4. Tap “Menu” and disable “All calls to voicemail

Block Incoming Messages in Google Messenger:

  1. Launch Google “Messenger
  2. Select the message thread exchanged with the phone number/contact you want to block
  3. Tap “Menu” > “People & Options
  4. Tap “Block [phone number]” > “OK” to confirm

NOTE: The conversation thread and future messages send by the blocked contact will be archived. Additionally, you will no longer receive notifications for archived messages.

Unblock Messages in Google Messenger:

  1. Launch Google “Messenger
  2. Tap “Menu” > “Archived
  3. Select the conversation thread exchanged with the phone number/contact you want to unblock
  4. Tap “Menu” > “Unarchive
  5. Press “Menu” again and go to “People & Options
  6. Tap “Unblock [phone number]”

Enable Call Forwarding:

  1. Launch “Phone
  2. Tap “Menu” > “Settings
  3. Go to “Call forwarding” (NOTE: this option might be unavailable if it’s unsupported by your carrier)
  4. Edit or enter the phone number you want to use for call forwarding
  5. Tap “Enable” to confirm

Enable Conditional Call Forwarding:

  1. Open “Phone
  2. Tap “Menu
  3. Go to “Settings” > “Call forwarding
  4. Select to forward incoming calls “When unanswered”, “When unreachable” or “When busy
  5. Enter or edit the phone number you want to use for call forwarding
  6. Tap “Update” / “Enable” to confirm

Disable Call Forwarding:

  1. Open “Phone
  2. Tap “Menu” > “Settings
  3. Go to “Call forwarding
  4. If necessary, select the forwarding option you want to turn OFF
  5. Tap “Disable” to confirm



See More: ZTE Prestige 2: Block/Unblock Calls & Messages; Manage Call Forwarding