Block Incoming Calls:

  1. Open “Contacts
  2. Go to “All contacts
  3. Select the phone number/contact you want to block
  4. Tap “Edit” > “Menu
  5. Enable “All calls to voicemail

Unblock Calls:

  1. Launch “Contacts
  2. Select “All contacts
  3. Tap the contact you want to unblock
  4. Tap “Edit” > “Menu
  5. Turn “All calls to voicemail” Off

Block Messages:

  1. Launch Google Messenger
  2. Tap the conversation thread exchanged with the contact/phone number you want to block
  3. Tap “Menu” > “People & Options
  4. Press “Block [phone number]”
  5. Tap “OK

NOTE: The conversation thread and future messages from the blocked contact will be archived. Notification alerts are disabled for archived messages.

Unblock Messages:

  1. Open Google Messenger
  2. Press “Menu
  3. Go to “Archived
  4. Select the conversation thread exchanged with the contact/phone number you want to unblock
  5. Tap “Menu
  6. Go to “Unarchive” and tap “Menu” again
  7. Tap “People & Options” > “Unblock [phone number]”

Enable Call Forwarding:

  1. Open “Phone
  2. Tap “Menu
  3. Go to “Settings” > “Call forwarding” (NOTE: this option might not be available if it isn’t supported by your carrier)
  4. Enter the phone number you want to use for call forwarding
  5. Select an existing contact from the phonebook and tap “Enable

Enable “Conditional Call Forwarding:

  1. Launch “Phone
  2. Tap “Menu” > “Settings
  3. Go to “Call forwarding
  4. Select to forward incoming calls “When unanswered”, “When unreachable” or “When busy
  5. Enter or edit the phone number you want to use for call forwarding
  6. Tap “Enable” / “Update

Disable Call Forwarding:

  1. Open “Phone
  2. Tap “Menu” > “Settings
  3. Go to “Call forwarding
  4. If necessary, select the forwarding option you want to turn off
  5. Tap “Disable” to confirm



See More: Alcatel Idol 5: Block/Unblock Calls and Messages; Manage Call Forwarding