Back Up and Restore App Data:

  1. Launch “Settings
  2. Scroll to “Personal
  3. Tap “Backup & reset
  4. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  5. Enable “Automatic restore” to allow app data, settings etc. to be restored automatically when signing in with the backup account

Back Up and Restore Contacts:

  1. Open “Settings
  2. Access “Accounts
  3. Select an account type
  4. Tap the account you want to use for contact backup
  5. Tick the “Contacts” check box and tap “Menu” > “Sync Now

NOTE: you can automatically restore contacts the next time you sign in with the backup account or by syncing the account data with the phone.

Back Up Media Files on a Windows Computer:

  1. Connect the Alcatel Idol 5 to your computer via USB
  2. Enable “File Transfer” / “Media device” at the prompt or from the notification area
  3. Launch the File Explorer on the computer
  4. Copy and paste the files in the desired backup location on the computer
  5. After the transfer is done, eject the phone storage via system tray and safely disconnect it from the USB port

Restore Media Files form a Windows PC:

  1. Connect the device to your PC via USB
  2. Enable “File Transfer” / “Media device” at the prompt or from the notification area
  3. Open the File Explorer on the PC
  4. Locate and copy the media backup files on the computer
  5. Paste the files on the phone storage, preferably in the “Media” directory
  6. After the transfer is complete, eject the phone storage via system tray and safely disconnect the phone from the USB cord



See More: Alcatel Idol 5: Back Up & Restore App Data, Contacts, and Media