Back Up & Restore App Data:

  1. Launch “Settings
  2. Scroll to “Personal
  3. Tap “Backup & reset
  4. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically the next time you log in with the backup account or when reinstalling apps

Back Up & Restore Contacts:

  1. Open “Contacts
  2. Go to “Accounts
  3. Select an account type and the account you want to use for syncing the contacts
  4. Make sure “Contacts” is checked
  5. Tap “Menu” > “Sync Now” to confirm

NOTE: Contacts can be restored the next time you sign in with the backup account or by manually syncing them with the phone.

Back Up Media Files on a PC:

  1. Connect the Android device to the computer via USB
  2. Enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media files on the phone storage
  5. Copy and transfer the files to the desired backup location on the PC
  6. Once the transfer completes, eject the phone storage via system tray and safely disconnect the device from the USB port

Restore Media Files from a PC:

  1. Connect the Android phone to the computer via USB
  2. Enable “File transfer” / “Media device” when prompted or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media file backups on the PC
  5. Copy and transfer the files to the phone storage, preferably in the “Media” folder
  6. Once the transfer is done, eject the phone storage via system tray and safely disconnect the phone from the USB port



See More: ZTE Axon M: Back Up & Restore App Data, Contacts, and Media