Back Up & Restore App Data:

  1. Open “Settings
  2. Access “Personal
  3. Tap “Backup & Reset
  4. Enable “Back up my data” to back up app data, settings, and passwords to your account
  5. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when reinstalling apps or signing in with the backup account

Back Up & Restore Contacts:

  1. Launch “Settings
  2. Go to “Accounts
  3. Select an account type and the account you want to use for contact syncing
  4. Ensure “Contacts” is checked then tap “Menu” > “Sync Now

NOTE: Contacts can be restored automatically the next time you log in with the backup account or by manually syncing the account data, and contacts, with the Android phone.

Back Up Media Files on a PC:

  1. Establish a USB connection between the phone and computer
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Launch the File Explorer on the computer
  4. Locate the media files on the phone
  5. Transfer the files to the desired backup location on the computer
  6. After the transfer completes, eject the phone storage via system tray and safely disconnect the device from the USB port

Restore Media Files from a PC:

  1. Connect the Android device on the computer via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media file backups on the PC
  5. Copy and paste the files to the phone storage, preferably in the directories from where they originate or the “Media” directory
  6. Once done, eject the phone storage and safely disconnect the phone from the USB cord



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