Back Up & Restore App Data:

  1. Open “Setting
  2. Go to “Personal” and access “Backup & Reset
  3. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
  4. Enable “Automatic Restore” to allow data to be restored automatically when reinstalling apps or logging in with the backup account

Back Up & Restore Contacts:

  1. Open “Settings
  2. Go to “Accounts
  3. Select an account type and account
  4. Tick the “Contacts” check box
  5. Tap “Menu” > “Sync Now

NOTE: Contacts can be restored automatically the next time you log in with the backup account or by manually syncing the account data with the phone.

Back Up Media Files to a Windows PC:

  1. Connect the Android phone to the PC via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media files on the phone
  5. Copy and paste the files to the desired backup location on the PC
  6. Once done, eject the phone storage and safely disconnect the device from the USB port

Restore Media Files from a PC:

  1. Connect the Android phone to the PC via USB
  2. Enable “File Transfer” / “Media device” on the phone, when prompted or from the Notification area
  3. Open the File Explorer on the PC
  4. Copy and transfer the files to the phone storage in the folders of origin
  5. Once done, eject the phone storage and safely disconnect the device from the USB port



See More: Blackview A20 Pro: Back Up & Restore App Data, Contacts, and Media