Back Up & Restore App Data:

  1. Open “Settings” and go to “Personal
  2. Tap “Backup & Reset
  3. Enable “Back up my data” to back up app data, settings, and passwords to your backup account
  4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when logging in with the backup account or when reinstalling apps

Back Up & Restore Contacts:

  1. Launch “Settings
  2. Access “Accounts
  3. Select an account type and the desired account
  4. Check “Contacts” if needed
  5. When ready, tap “Menu” > “Sync Now

NOTE: Contacts can be restored automatically when you sign in with the backup account, or by manually syncing the account data with the phone.

Back Up Media Files on a Windows PC:

  1. Establish a USB connection between the Android phone and computer
  2. On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
  3. Launch the File Explorer on the computer
  4. Navigate to the media files on the phone
  5. Copy and paste the files to the desired backup location on the PC
  6. Once done, eject the phone storage and safely disconnect the device from the USB cord

Restore Media Files from a PC:

  1. Connect the Android phone to the PC via USB
  2. Enable “File Transfer” / ‘Media device” on the phone, when prompted or from the Notification area
  3. Open the File Explorer on the PC and locate the media backup files on the PC storage
  4. Copy and transfer the backup files to the phone storage, preferably in the folders from where they originate
  5. Once the transfer completes, eject the phone storage and safely disconnect the device from the USB port



See More: ZTE Axon 9 Pro: Back Up & Restore App Data, Contacts, and Media