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Back Up & Restore App Data:
- Open “Settings” and go to “Personal”
- Tap “Backup & Reset”
- Enable “Back up my data” to back up app data, settings, and passwords to your backup account
- Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when logging in with the backup account or when reinstalling apps
Back Up & Restore Contacts:
- Launch “Settings”
- Access “Accounts”
- Select an account type and the desired account
- Check “Contacts” if needed
- When ready, tap “Menu” > “Sync Now”
NOTE: Contacts can be restored automatically when you sign in with the backup account, or by manually syncing the account data with the phone.
Back Up Media Files on a Windows PC:
- Establish a USB connection between the Android phone and computer
- On the phone, enable “Media device” / “File Transfer” when prompted or from the Notification area
- Launch the File Explorer on the computer
- Navigate to the media files on the phone
- Copy and paste the files to the desired backup location on the PC
- Once done, eject the phone storage and safely disconnect the device from the USB cord
Restore Media Files from a PC:
- Connect the Android phone to the PC via USB
- Enable “File Transfer” / ‘Media device” on the phone, when prompted or from the Notification area
- Open the File Explorer on the PC and locate the media backup files on the PC storage
- Copy and transfer the backup files to the phone storage, preferably in the folders from where they originate
- Once the transfer completes, eject the phone storage and safely disconnect the device from the USB port
› See More: ZTE Axon 9 Pro: Back Up & Restore App Data, Contacts, and Media
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