Back Up & Restore App Data:

  1. Open “Settings” and go to “Personal
  2. Tap “Backup & Reset
  3. Enable “Back up my data” to back up app data, settings, and Wi-Fi passwords to your backup account
  4. Enable “Automatic Restore” to allow app data, settings, and passwords to be restored automatically when logging in with the backup account or reinstalling apps

Back Up & Restore Contacts:

  1. Open “Contacts
  2. Access “Accounts
  3. Select an account type and the desired account
  4. Check “Contacts” if necessary
  5. Tap “Menu” > “Sync Now

NOTE: Contacts can be restored automatically the next time you sign in with the backup account or by syncing the account data manually with the phone.

Back Up Media Files on a Windows PC:

  1. Connect the Android device to the PC via USB
  2. On the phone, enable “File Transfer” / “Media device” at the prompt or from the Notification area
  3. Launch the File Explorer on the PC
  4. Locate the media files on the phone
  5. Copy and transfer the files to the desired backup location on the PC
  6. After the transfer completes, eject the phone storage and safely disconnect the phone from the USB port

Restore Media Files from a PC:

  1. Connect the Android device to the PC via USB
  2. On the phone, enable “File Transfer” / ‘Media device” when prompted or from the Notification area
  3. Open the File Explorer on the PC
  4. Locate the media backup files on the computer storage
  5. Copy and paste the files to the phone storage, preferably in the folders of origin
  6. Once done, eject the phone storage and safely disconnect the device from the USB port



See More: Asus ZenFone 5Q: Back Up & Restore App Data, Contacts, and Media Files