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Clear App Cache or Data:
NOTE: If an application causes problems or takes up too much storage inexplicably, you can try fixing these issues by clearing the app cache and/or data. WARNING: when you clear an app’s data, all of your personal data stored within the app will be deleted. To avoid this, clear ONLY the app cache.
- Swipe up on the home screen from the bottom
- Open “Settings”
- Access “Apps & Notifications”
- Switch to “All apps”
- Select the desired app and go to “Storage”
- Tap “Clear cache”
- If clearing the app cache didn’t fix the problems, tap “Clear data” (check the WARNING above)
Reset Network and App Settings, Factory Reset:
NOTE: Before factory resetting the phone, ensure you’ve backed up all of your data.
- Open “Settings”
- Access “System” > “Reset options”
- To reset network settings, go to “Reset Wi-Fi, Mobile & Bluetooth”
- Tap “Reset settings” two times to confirm
- To reset app settings, tap “Reset app preferences” > “Reset apps”
- To factory reset the phone, tap “Erase all data (factory reset)” > “Reset phone” > “Erase everything”
Uninstall Apps from Safe Mode:
NOTE: If a third-party app causes problems and prevents you from removing it, you should be able to uninstall the app while in Safe Mode, where all third-party apps are disabled by default.
- Press and hold “Power” on the home screen
- Tap and hold “Power off” in the pop-up menu
- Wait for the phone to reboot and you should see a “Safe Mode” watermark in the lower area of the home screen
- To remove an app, open “Settings”
- Access “Apps & Notifications” and switch to “All apps” if necessary
- Select the desired app and tap “Uninstall” > “OK”
- To exit Safe Mode, press and hold “Power” and tap “Restart”
› See More: Wiko VIEW LITE: Clear App Cache/Data, Factory Reset the Phone, Remove Apps in Safe Mode
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