Clear App Data/Cache:

NOTE: if an app causes problems or takes up too much storage than it should, you can try fixing the issues by clearing the apps cache or data. WARNING! When you clear an apps data, all of your data stored within the app will be deleted, including login details, custom settings, user profiles etc. To avoid losing personal app data, clear ONLY the app cache.

  1. Launch Settings
  2. Go to Apps & Notifications
  3. If necessary, switch to All apps
  4. Select the desired app
  5. Tap Storage > Clear cache
  6. If clearing the app cache didnt help, tap Clear data

Reset Network and App Settings, Factory Reset the Phone:

NOTE: Ensure youve backed up all of your data before factory resetting the phone.

  1. Open Settings
  2. Go to System
  3. Tap Reset options
  4. To reset network settings, access Reset Wi-Fi Mobile & Bluetooth
  5. Tap Reset two times to confirm
  6. To reset app settings, access Reset app preferences > Reset apps
  7. To factory reset the device, tap Erase all data (Factory Reset) > Reset phone
  8. Tap Erase Everything

Uninstall Apps in Safe Mode:

NOTE: if a third-party app causes problems and prevents you from removing it, you should be able to remove the app while in Safe Mode. In this mode, all third-party apps are disabled by default.

  1. Press and hold Power
  2. From the power-management pop-up, tap and hold Power off
  3. Wait for the device to finish rebooting and you should see a Safe Mode watermark in the lower area of the home screen
  4. Open Settings and go to Apps & Notifications
  5. Switch to All apps if necessary and select the desired app
  6. Tap uninstall > OK
  7. Once the app has been remove, you can exit Safe Mode by rebooting the phone normally

See More: Plum Gator 5: Clear App Data/Cache; Factory Reset; Remove Apps in Safe Mode