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- 07-16-2021, 05:29 AM #1Newbie
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You can see all chat history between you and your customer. This allows you to reread or start a conversation where you left off, without everyone having to do it again.
LiveChat also provides detailed reports about customer satisfaction, service performance, response times, and chat duration. Chatbot customization tools allow you to add your company logo to the software's interface. The software integrates with over 170+ apps to provide even more functionality.
› See More: Customer engagement tools
- 07-16-2021, 05:50 AM #2Junior Member
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Re: Customer engagement tools
Intercom is a top-rated customer service software program with more than 30,000 users around the world. The live chat feature of Intercom is a great resource for proactive support. The lntercom chat widget's UI is similar to https://uibakery.io/retool-alternatives those used by customers to communicate with their family, friends, or coworkers. It's easy to use and looks great.
Last edited by janicegrace; 07-16-2021 at 07:46 AM.
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