For anyone needing to perform a hard reset of their new EVO Shift 4G
1. Turn the power off. If your HTC EVO Shift 4G is frozen, pull the
battery out and reinsert it
2. Hold the Volume Down button
3. Press and release the Power button
4. You are now presented with a menu.
5. Select Factory Reset by pressing the Volume Down button
6. Press and release the Power button
Source: HTC EVO Shift 4G - PhoneGenius

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