1. #1
    bsteimel
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    I'm using a Treo 755p with sprint wireless carrier. I am having trouble syncing up with my exchange email server. When i input my information and sync i get an error,
    AirSAMStateMachine.c 1913 4670.
    4670 is listed as a DNS error. I am putting my email server in correctly, in fact if i go through the web browser in web exchange it works perfectly. I tried sprint customer service and palm customer service and found no solution. They said that it was either a problem with the sprint network or my email server. I would try and correct my email server but it works with verizon and at&t smart phones.

    My email server is https://mail.companyname.com/exchange.
    From talking with people i noticed that this might be a little different then most, so that might be a problem.
    Also my username/email combo is a bit different then they were expecting.
    username is companyname/bryan steimel
    my email is [email protected]

    These 3 things may not be like most setups but it works on other carriers and through there own web browser.

    Does anyone have the same problem or a solution?

    Thanks


    See More: 755p exchange server DNS error
    Last edited by bsteimel; 10-18-2007 at 08:27 AM.




  2. #2
    Redcoat
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    Re: 755p exchange server DNS error

    Are you selecting the checkbox to use secure connection? I noticed that you webserver address was secured with HTTPS so its using port 443. You need to enabled secure connection with your e-mail setup on your 755p.



  3. #3
    tavenger5
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    Re: 755p exchange server DNS error

    Quote Originally Posted by Redcoat View Post
    Are you selecting the checkbox to use secure connection? I noticed that you webserver address was secured with HTTPS so its using port 443. You need to enabled secure connection with your e-mail setup on your 755p.
    ah, I wouldn't have thought of that.
    John

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  4. #4
    bsteimel
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    Re: 755p exchange server DNS error

    On or Off same error



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