1. #1
    denny45
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    I'm trying to use my new M8 was a remote. I'm trying to setup the TV app that came with the phone, but I'm getting the error "Unable to retrieve data" during the setup process. Any ideas why?


    See More: HTC One (M8) won't connect to TV




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    tavenger5
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    Re: HTC One (M8) won't connect to TV

    What service provider do you have? There are reports that some providers are not allowing the TV app to be used. If you're sure your provider allows it try the following:

    • Go to settings > apps > HTC TV app and clear data. Try the setup process again
    • Go to the play store and make sure there isn't an update for the TV app
    • Run through the setup process again and make sure everything is filled out properly
    John

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