Clear App Cache / Data:

NOTE: In case one of your apps doesn’t work correctly or takes too much storage, you can try fixing these issues by clearing its cache or data.

WARNING! Clearing an app’s data will remove all of the personal info stored within the app, including save games, high scores, settings, login information, credit card information and so on. Thus it’s recommended to try and fix these issues by clearing the app’s cache first.

  1. Tap “App” on the home screen
  2. Access “Settings
  3. Under “Phone” tap “Apps
  4. Swipe to the “All” tab and select the desired app
  5. Tap “Clear cache
  6. If clearing the cache didn’t help, tap “Clear data” > “OK

Reboot to Safe Mode and Remove a Third Party Application:

NOTE: If a third party app causes problems and prevents you from uninstalling it, you should be able to easily remove it by first rebooting the phone in Safe Mode. In this mode all third party apps will be disabled.

  1. Tap and hold “Power” (with the device turned on)
  2. Tap and hold “Power off
  3. Tap “Restart” in the “Reboot to safe mode” pop-up
  4. After the phone reboots, you should see a “Safe Mode” label in the lower-left area of the screen
  5. To remove the app, go to the phone’s “Settings” screen
  6. Under “Phone”, tap “Apps
  7. Swipe to “Downloaded” and select the desired application
  8. Tap “Uninstall” > “OK
  9. To exit safe mode, press & hold “Power” and reboot your phone as you normally would

Wipe the Phone’s Cache Partition:

NOTE: By clearing the phone’s cache partition you can solve various issues (and restore some storage space). This can have a similar effect as a master reset without losing personal data. To wipe the phone cache:

  1. Turn off the phone
  2. Press and hold “Volume Down
  3. Press and release “Power
  4. After the phone displays a black screen with blue and red lines, release “Volume Down
  5. In the menu, press “Volume Down” repeatedly to highlight “Reboot to bootloader
  6. Press “Power” to select the highlighted option
  7. In the bootloader screen, press “Volume Down” to highlight “Boot to Recovery Mode
  8. Press “Power” and your phone should enter recovery
  9. Press “Volume Down” to highlight “Wipe cache partition
  10. Press “Power” to select the option and the cache should be wiped
  11. With “Reboot system now” highlighted, press “Power

NOTE: If wiping the cache partition did not solve your issues, you might want to try a factory reset instead. Visit this thread to learn how you can reset the HTC Desire 626s.

See More: HTC Desire 626s: Clear App / Phone Cache; Reboot to Safe Mode