How-to: HTC U Ultra: Block Incoming Calls & Messages; Manage Call Forwarding

Block Incoming Calls:

1. Tap “Apps” on the home screen
2. Open “People”
3. Tap “Menu” > “Manage Contacts”
4. Go to “Blocked contacts” and tap “Add”
5. Perform one of the following steps:
   
   • To block an existing contact: select the contact and tap “Save”. Optionally, you can tap “OK” to store the contact information to a different account before blocking
   • To block a new phone number: enter it and press “OK”

Unblock Incoming Calls:

1. Open “People”
2. Tap “Menu”
3. Tap “Manage contacts” and access “Blocked contacts”
4. Tap “Menu” > “Remove blocked contacts”
5. Select the contact you want to unblock
6. Tap “Delete” to confirm

Block Incoming Messages:

1. Open “Messages”
2. Tap and hold the conversation thread exchanged with the phone number / contact you want to block
3. At the “Message options” prompt, tap “Block contact”

Unblock Incoming Messages:

1. Launch “Messages”
2. Tap “Menu”
3. Tap “Block list” and select the conversation thread exchanged with the contact / phone number you want to unblock
4. Tap “Menu” > “Unblock contacts” to confirm

Enable Call Forwarding:

1. Tap “Apps” on the home screen
2. Open “Settings”
3. Tap “Call” > “Call forwarding”
4. Choose “Always forward” and enter the phone number you want to forward calls to, or select a contact from the phonebook
5. Tap “Enable”

Enable Conditional Call Forwarding:

1. Open the apps drawer
2. Go to “Settings”
3. Tap “Call” > “Call forwarding”
4. Choose to “Forward when unreachable”, “Forward when unanswered” or “Forward when busy”
5. Tap “Enable” / “Update” to confirm

Turn Call Forwarding OFF:

1. Launch “Settings”
2. Tap “Call”
3. Access “Call forwarding”
4. Select the forwarding option you want to turn off
5. Tap “Disable” to confirm

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