Back Up App Data:

  1. Open “Settings” and scroll to “Personal
  2. Tap “Backup & reset
  3. Enable “Back up my data” to back up app data, settings, and passwords to your account
  4. Enable “Automatic Restore” to allow app data to be automatically restored the next time you sign in with the backup account

Back Up Contacts:

  1. Launch “Settings
  2. Scroll to and tap “Accounts
  3. Select an account type and the account you want to use for syncing
  4. Tick the “Contacts” check box
  5. Tap “Menu” > “Sync Now

NOTE: Contacts backed up using this method can be automatically restored the next time you sign in with the backup account.

Back Up Media Files on a Windows PC:

  1. Connect the Android phone to the computer via USB
  2. Enable “File Transfer” / “Media device” when prompted or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media files on the phone storage
  5. Copy and paste the files to the desired backup location on the computer
  6. Once done, eject the phone storage via system tray and safely disconnect the device from the USB port

Restore Media Files from a PC:

  1. Connect the HTC device to the computer via USB
  2. Enable “Media device” / “File Transfer” at the prompt or from the Notification area
  3. Open the File Explorer on the computer
  4. Locate the media backup files on the PC
  5. Transfer the files to the phone storage, preferably in the “Media” directory
  6. Once done, eject the phone storage via system tray and safely disconnect the device from the USB port



See More: HTC U11 Life (Android One): Back Up & Restore App Data, Contacts, and Media