Sony Ericsson t616 unlock code

I have ATT SE T616 and would like to get the unlock code...have contacted
Cingular and they claim they are working on it, but its been 3 \weeks and
they lost the info and resubmitted the request.

Can anyone help?

Thanks
Bob in Detroit

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Supposedly Cingular tech area can provide unlock codes, its just a matter of
the incompetatant customer svc reps getting the request correct. I want to
use this as a travel phone next month. The customer service reps are ill
trained and some of the calls are apparently handled by off shore call
centers.

FYI,

Cingular does have the unlock codes...and they provided it late this
afternoon.

Since they absorbed the ATT Wireless company, they also handle tech support
for these issues. This was verified with SE TECH Support before I went the
Cingular route.

I am amused by your comment (With that kind of attitude it's not surprising
you're having problems.)



"John Navas" <[email protected]> wrote in message
news:[email protected]...
> On Mon, 5 Feb 2007 14:36:00 -0500, "detroitbob" <[email protected]>
> wrote in <[email protected]>:
>
>>Supposedly Cingular tech area can provide unlock codes, its just a matter
>>of
>>the incompetatant customer svc reps getting the request correct. I want
>>to
>>use this as a travel phone next month. The customer service reps are ill
>>trained and some of the calls are apparently handled by off shore call
>>centers.
>
> (With that kind of attitude it's not surprising you're having problems.)
>
> Cingular can and will provide unlock codes for Cingular branded
> handsets. Your issue is an >> old AT&T Wireless branded << handset,
> which Cingular won't unlock AFAIK.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>

>This was verified with SE TECH Support before I went the Cingular route.<
I am aware SEricsson tech is not part of Cingular...AS I stated, I contacted
SE Tech Support as a point of reference before I went back to Cingular.
I provided the IEMI number to Cingular and they have a database the tech
department used to locate the unlock 16 digit code.

"John Navas" <[email protected]> wrote in message
news:[email protected]...
> On Mon, 5 Feb 2007 18:08:04 -0500, "detroitbob" <[email protected]>
> wrote in <[email protected]>:
>
>>FYI,
>>
>>Cingular does have the unlock codes...and they provided it late this
>>afternoon.
>>
>>Since they absorbed the ATT Wireless company, they also handle tech
>>support
>>for these issues.
>
> FYI,
>
> That must be a new policy, because Cingular previously refused to
> provide ATTWS unlock codes.
>
>>This was verified with SE TECH Support before I went the
>>Cingular route.
>
> SE Tech Support is not part of Cingular.
>
>>"John Navas" <[email protected]> wrote in message
>>news:[email protected]...
>>> On Mon, 5 Feb 2007 14:36:00 -0500, "detroitbob" <[email protected]>
>>> wrote in <[email protected]>:
>>>
>>>>Supposedly Cingular tech area can provide unlock codes, its just a
>>>>matter
>>>>of
>>>>the incompetatant customer svc reps getting the request correct. I want
>>>>to
>>>>use this as a travel phone next month. The customer service reps are
>>>>ill
>>>>trained and some of the calls are apparently handled by off shore call
>>>>centers.
>>>
>>> (With that kind of attitude it's not surprising you're having problems.)
>>>
>>> Cingular can and will provide unlock codes for Cingular branded
>>> handsets. Your issue is an >> old AT&T Wireless branded << handset,
>>> which Cingular won't unlock AFAIK.
>
> --
> Best regards, FAQ FOR CINGULAR WIRELESS:
> John Navas <http://en.wikibooks.org/wiki/Cingular_Wireless_FAQ>