Cancel and restart service?

SBC has a "Total Connections" discount available on *new* Cingular service
to customers of its phone and DSL service. I already have Cingular so I'm
not eligible. Is there any reason for me not to just cancel and re-sign
up? The SBC representative told me that there might be a problem on the
credit check because Cingular specifically looked to see if you had
cancelled their service. It sounded kind of odd to me. Anybody know if
there is any problem with this?

Thanks,
Clay

--
Clay Blankenship Change 'Z' to 's' to reply
Monterey, CA

---

› See More: Cancel and restart service?

Clay Blankenship <[email protected]> wrote in message news:<[email protected]>...
> SBC has a "Total Connections" discount available on *new* Cingular service
> to customers of its phone and DSL service. I already have Cingular so I'm
> not eligible. Is there any reason for me not to just cancel and re-sign
> up? The SBC representative told me that there might be a problem on the
> credit check because Cingular specifically looked to see if you had
> cancelled their service. It sounded kind of odd to me. Anybody know if
> there is any problem with this?

Could be. Back when I was a Cingular agent (3 years ago), Cingular
kept customers accounts "active" for 120 days after cancellation, so
you'd still show up as a "current" customer for four months after you
cancelled and inelligble for any new customer deals.

Todd Allcock wrote:

> Clay Blankenship <[email protected]> wrote in message
> news:<[email protected]>...
>> SBC has a "Total Connections" discount available on *new* Cingular
>> service
>> to customers of its phone and DSL service. I already have Cingular so
>> I'm
>> not eligible. Is there any reason for me not to just cancel and re-sign
>> up? The SBC representative told me that there might be a problem on the
>> credit check because Cingular specifically looked to see if you had
>> cancelled their service. It sounded kind of odd to me. Anybody know if
>> there is any problem with this?
>
> Could be. Back when I was a Cingular agent (3 years ago), Cingular
> kept customers accounts "active" for 120 days after cancellation, so
> you'd still show up as a "current" customer for four months after you
> cancelled and inelligble for any new customer deals.

I don't suppose I could start a second account with the new customer deal
and then cancel the first account?



--
Clay Blankenship Change 'Z' to 's' to reply
Naval Research Laboratory
Monterey, CA

On Wed, 05 Nov 2003 09:08:34 -0800, Clay Blankenship
<[email protected]> wrote:

>I don't suppose I could start a second account with the new customer deal
>and then cancel the first account?

I've done that when I wanted to get a new cellphone.

Stupid Cingular was offering new users better deals than I as an existing
customer of 3 years and not under contract could get. I was pissed after
paying my bills promptly each month/never late, that Cingular wouldn't
accommodate me. My uncle using AT&T Wireless is able to jew a free phone
out of them each year.

So I signed up a new line under a new contract/user, got the better deal,
and then immediately cancelled the old line. Customer retention didn't
even bother to ask why.

Nomen Nescio <Use-Author-Supplied-Address-Header@[127.1]> wrote in message news:<[email protected]>...
> On Wed, 05 Nov 2003 09:08:34 -0800, Clay Blankenship
> <[email protected]> wrote:
>
> >I don't suppose I could start a second account with the new customer deal
> >and then cancel the first account?
>
> I've done that when I wanted to get a new cellphone.

<Anti-semetic portion snipped>

> So I signed up a new line under a new contract/user, got the better deal,
> and then immediately cancelled the old line. Customer retention didn't
> even bother to ask why.

Back in my Cingular agent days you'd have been hit with an EFT- the
120-day rule had a "new line of service" clause. If you activated a
new line of service, any old lines cancelled within 120 days were
assesed an EFT as if they were the new line, to prevent exactly what
you did. Apparently, times have changed.

....unless, of course, you were scamming them with a wife or
girlfriend's name and SSN on the new line.

The exact policy is this:

New customers automatically qualify for the promotions out.

Existing customers may upgrade on the promotional price IF:

More than one year is completed on a two year plan, and your average
monthly revenue of that particular mobile number is $65 or higher over
a past 3 month average.

OR

You have completed 21 of your 24 months on a 2 year plan.

Otherwise, you signed a contract, live with it.


Nomen Nescio <Use-Author-Supplied-Address-Header@[127.1]> wrote in message news:<[email protected]>...
> On Wed, 05 Nov 2003 09:08:34 -0800, Clay Blankenship
> <[email protected]> wrote:
>
> >I don't suppose I could start a second account with the new customer deal
> >and then cancel the first account?
>
> I've done that when I wanted to get a new cellphone.
>
> Stupid Cingular was offering new users better deals than I as an existing
> customer of 3 years and not under contract could get. I was pissed after
> paying my bills promptly each month/never late, that Cingular wouldn't
> accommodate me. My uncle using AT&T Wireless is able to jew a free phone
> out of them each year.
>
> So I signed up a new line under a new contract/user, got the better deal,
> and then immediately cancelled the old line. Customer retention didn't
> even bother to ask why.

In article <[email protected]>,
[email protected] (PlanadaBaller) wrote:

> The exact policy is this:
>
> New customers automatically qualify for the promotions out.
>
> Existing customers may upgrade on the promotional price IF:
>
> More than one year is completed on a two year plan, and your average
> monthly revenue of that particular mobile number is $65 or higher over
> a past 3 month average.
>
> OR
>
> You have completed 21 of your 24 months on a 2 year plan.
>
> Otherwise, you signed a contract, live with it.

Ummmm....it's my understanding that within a contract period, you can
change--every month, if you want--whatever program you're under. If
they introduce a plan you'd rather be on, just call them and they'll
switch you.

I've done this 3 times.

The *only* reason for a contract is if they give you a phone. Then,
they just want your service for a year or two. They don't care what
level of service it is.

As for "signing" a contract, I've not once signed anything or even
received any paperwork of any kind, let alone any that says I'm
obligated; I've just received a phone with a phone number. If I decided
to move from Cingular, I wouldn't hesitate to tell them to take their
"fee" and shove it; I'd ask them to provide me with a signed copy of the
contract, and they wouldn't be able to because it doesn't exist.

So it works in the corporate world, anyway. I wouldn't buy a cell phone
in the retail world if my life depended on it. That's just plain stupid.

>
>Nomen Nescio <Use-Author-Supplied-Address-Header@[127.1]> wrote in message news:<[email protected]>...
>> On Wed, 05 Nov 2003 09:08:34 -0800, Clay Blankenship
>> <[email protected]> wrote:
>>
>> >I don't suppose I could start a second account with the new customer deal
>> >and then cancel the first account?
>>
>> I've done that when I wanted to get a new cellphone.
>>
>> Stupid Cingular was offering new users better deals than I as an existing
>> customer of 3 years and not under contract could get. I was pissed after
>> paying my bills promptly each month/never late, that Cingular wouldn't
>> accommodate me. My uncle using AT&T Wireless is able to jew a free phone
>> out of them each year.

cingular does not give a flying **** if you pay your bills on time for
3 years or more, YOU ARE SUPPOSED TO GIVE THEM MONEY< THEN LICK THEIR
ASSHOLES...u want respect? **** off....after u pay the termination
fee. they don't care if you are a loyal customer dude, in reality they
couldn't give a **** whether or not u liked them or not as long as
you're dumping money into their pockets....u left? so, your brother
just signed a contract...see what im saying? it's not until cingular
has ****ed over everyone will they go down in flames, theres just too
many customers out there who have not felt the wrath of cingular so
until then they will have a constant stream of customers. cingular
also likes to pull the old bait and switch - upgrade now sire for
free, just visit a store...then say "you don't qualify for an upgrade,
but for $299 you can buy this brand new state of the art phone"


>>
>> So I signed up a new line under a new contract/user, got the better deal,
>> and then immediately cancelled the old line. Customer retention didn't
>> even bother to ask why.

becausr they know why., on second thought....customer retention?
cingular does not have such a thing.