Is Cingular really getting new customers?

I was on hold for nearly an hour before I hung up to reach their "Sales"
rep.
I was on hold again for 35 min. before I finally getting through with
"Sales" rep....

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› See More: Is Cingular really getting new customers?

"krulltea" <[email protected]> wrote in message
news:[email protected]...
> I was on hold for nearly an hour before I hung up to reach their "Sales"
> rep.
> I was on hold again for 35 min. before I finally getting through with
> "Sales" rep....
>
> ]
Why wouldn't they be?

On Wed, 3 Dec 2003 15:01:21 -0600, "krulltea" <[email protected]> wrote:

>I was on hold for nearly an hour before I hung up to reach their "Sales"
>rep.
>I was on hold again for 35 min. before I finally getting through with
>"Sales" rep....

Clearly they are; what do you suppose all the sales reps were doing while you
were on hold?

If you don't want to wait, go to one of the local stores like I did. I signed up
for new Cingular service one week ago today; they took care of me right away,
with an extremely reasonable waiting time. After testing Cingular's coverage in
the areas where I'll use it most, I went back last Sunday and added a second
phone to my plan; again, I was served within a reasonable time (< 5 minutes).

Or, to get immediate service with zero waiting time, place your order on the
web site.

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