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- 05-17-2004, 04:51 PM #1Dan BirchallGuest
Aloha,
I have a T616 on ATTWS that's not even a week old, and have been
encountering this problem as long as I've had it:
I'll leave it alone for a while, and will return to find that its auto-keylock
(which I told it to use) has come on, and that furthermore, ONLY the numeric
keys are working; the "Unlock" key doesn't do anything, so I can't unlock it.
At various times I've been able to get it to reconsider its antisocial
behavior by rapidly massaging the keypad with a thumb (pushing many keys at
once), pushing the volume keys, taking out the battery AND the SIM card...
none of which are acceptable remedies for a problem that has occurred at
least once a day.
This seems to happen primarily when I've missed a couple calendar entries
during keylock. I suppose it could be some sort of firmware/UI issue where
there are too many things "on-screen" due to calendar events and it just
freaks out... kind of like when there are a ton of modal dialogues on a PC
waiting to be closed, they can get stuck "behind" one another.
So... I'm wondering - is this a known problem with this model? Or do I just
have a bad unit? I know it had been displayed to other people at the ATTWS
store before I got it, since it had other people's test photos in it when I
looked at it at the store, and the box didn't have a charger in it either.
I can easily take it back and ask for a new one, but if a new one will act
the same way, I might opt to take it back and ask for something else entirely.
-Dan
--
Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words, technology
› See More: T616 auto-keylocks and gets stuck there - known problem?
- 05-17-2004, 05:42 PM #2Jason CothranGuest
Re: T616 auto-keylocks and gets stuck there - known problem?
"Dan Birchall" <[email protected]> wrote in message
news:[email protected]...
| Aloha,
|
| I have a T616 on ATTWS that's not even a week old, and have been
| encountering this problem as long as I've had it:
|
| I'll leave it alone for a while, and will return to find that its
auto-keylock
| (which I told it to use) has come on, and that furthermore, ONLY the
numeric
| keys are working; the "Unlock" key doesn't do anything, so I can't unlock
it.
|
Not meaning to insult your intelligence, but I assume you are also pressing
the "*" key after pressing the "unlock" button?
- 05-17-2004, 05:48 PM #3Carl.Guest
Re: T616 auto-keylocks and gets stuck there - known problem?
The first thing to check for are stuck keys. If one key is stuck "down," it
will keep other keys from working.
"Dan Birchall" <[email protected]> wrote in message
news:[email protected]...
> Aloha,
>
> I have a T616 on ATTWS that's not even a week old, and have been
> encountering this problem as long as I've had it:
>
> I'll leave it alone for a while, and will return to find that its
auto-keylock
> (which I told it to use) has come on, and that furthermore, ONLY the
numeric
> keys are working; the "Unlock" key doesn't do anything, so I can't unlock
it.
>
> At various times I've been able to get it to reconsider its antisocial
> behavior by rapidly massaging the keypad with a thumb (pushing many keys
at
> once), pushing the volume keys, taking out the battery AND the SIM card...
> none of which are acceptable remedies for a problem that has occurred at
> least once a day.
>
> This seems to happen primarily when I've missed a couple calendar entries
> during keylock. I suppose it could be some sort of firmware/UI issue
where
> there are too many things "on-screen" due to calendar events and it just
> freaks out... kind of like when there are a ton of modal dialogues on a PC
> waiting to be closed, they can get stuck "behind" one another.
>
> So... I'm wondering - is this a known problem with this model? Or do I
just
> have a bad unit? I know it had been displayed to other people at the
ATTWS
> store before I got it, since it had other people's test photos in it when
I
> looked at it at the store, and the box didn't have a charger in it either.
>
> I can easily take it back and ask for a new one, but if a new one will act
> the same way, I might opt to take it back and ask for something else
entirely.
>
> -Dan
>
> --
> Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words,
technology
---
Update your PC at http://windowsupdate.microsoft.com
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.687 / Virus Database: 448 - Release Date: 5/16/2004
- 05-17-2004, 06:21 PM #4Steve DulieuGuest
Re: T616 auto-keylocks and gets stuck there - known problem?
"Dan Birchall" <[email protected]> wrote in message
news:[email protected]...
> Aloha,
>
> I have a T616 on ATTWS that's not even a week old, and have been
> encountering this problem as long as I've had it:
>
> I'll leave it alone for a while, and will return to find that its
auto-keylock
> (which I told it to use) has come on, and that furthermore, ONLY the
numeric
> keys are working; the "Unlock" key doesn't do anything, so I can't unlock
it.
>
> At various times I've been able to get it to reconsider its antisocial
> behavior by rapidly massaging the keypad with a thumb (pushing many keys
at
> once), pushing the volume keys, taking out the battery AND the SIM card...
> none of which are acceptable remedies for a problem that has occurred at
> least once a day.
>
> This seems to happen primarily when I've missed a couple calendar entries
> during keylock. I suppose it could be some sort of firmware/UI issue
where
> there are too many things "on-screen" due to calendar events and it just
> freaks out... kind of like when there are a ton of modal dialogues on a PC
> waiting to be closed, they can get stuck "behind" one another.
>
> So... I'm wondering - is this a known problem with this model? Or do I
just
> have a bad unit? I know it had been displayed to other people at the
ATTWS
> store before I got it, since it had other people's test photos in it when
I
> looked at it at the store, and the box didn't have a charger in it either.
>
> I can easily take it back and ask for a new one, but if a new one will act
> the same way, I might opt to take it back and ask for something else
entirely.
>
At the risk of stating the bleedin' obvious, you do realise that it's not
"the unlock key" ("More", top right) but "the unlock keys" ("More", top
right *immediately* followed by "*", bottom left) don't you?
--
Cheers, Steve.
If The Good Lord had meant for us to be fiscally prudent, He would not have
given us the platinum credit card...
Change colour to PC Plod's lights to reply.
- 05-18-2004, 02:19 AM #5Dan BirchallGuest
Re: T616 auto-keylocks and gets stuck there - known problem?
[email protected] (Steve Dulieu) wrote:
> At the risk of stating the bleedin' obvious, you do realise that it's not
> "the unlock key" ("More", top right) but "the unlock keys" ("More", top
> right *immediately* followed by "*", bottom left) don't you?
YES. However, if "More" isn't responding, hitting "*" doesn't get me much.
--
Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words, technology
- 05-18-2004, 02:20 AM #6Dan BirchallGuest
Re: T616 auto-keylocks and gets stuck there - known problem?
[email protected]il (Jason Cothran) wrote:
> Not meaning to insult your intelligence, but I assume you are also pressing
> the "*" key after pressing the "unlock" button?
Um, yeah. Pressing "*" by itself brings up the "press unlock then *" tip
screen; pressing "unlock" does nothing. I tried using manual keylock and
it still happened.
--
Dan Birchall, Hilo HI - http://dan.birchalls.net/ - images, words, technology
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