news:Cingular Offers Number Portability Warnings

Does anyone have an estimate on how long will it take from the first call to
when the number is completely transferred over?


"Arthur Dent" <[email protected]> wrote in message
news:[email protected]...
>
> "About Dakota" <[email protected]> wrote in message
> news:[email protected]...
> > Cingular could just be warning customers about the actual procedures.
> > It is possible that if you cancel with Cingular, then 5 minutes later
> > switch to Verizon (or vice versa), your telephone number could be
> > "disconnected". We all know it's going to take more to switch and keep
> > your phone number than 2 simple phone calls (it would be nice, wouldn't
> > it?).
>
> actually, it will take only 2 phone calls.
>
> the first call is from the provider that the customer is switching *to.*
> the new provider will then send a request to the customer's current
provider
> for the number to port over.
>
> the new provider will activate a new account for the customer with an
> internal system number that will allow the customer to make outbound calls
> until the dialable number is ported over from the old carrier.
>
> while the number is being ported, the customer will be able to make
outbound
> calls, but will not be able to recieve inbound calls on the new phone, but
> rather the phone connected to the old carrier.
>
> when the customer has been fully activated, then the customer can call the
> old provider to termintate the subscription associated with the number
> ported to the new carrier.
>
>

---

› See More: news:Cingular Offers Number Portability Warnings

Does anyone have an estimate on how long will it take from the first call to
when the number is completely transferred over?


"Arthur Dent" <[email protected]> wrote in message
news:[email protected]...
>
> "About Dakota" <[email protected]> wrote in message
> news:[email protected]...
> > Cingular could just be warning customers about the actual procedures.
> > It is possible that if you cancel with Cingular, then 5 minutes later
> > switch to Verizon (or vice versa), your telephone number could be
> > "disconnected". We all know it's going to take more to switch and keep
> > your phone number than 2 simple phone calls (it would be nice, wouldn't
> > it?).
>
> actually, it will take only 2 phone calls.
>
> the first call is from the provider that the customer is switching *to.*
> the new provider will then send a request to the customer's current
provider
> for the number to port over.
>
> the new provider will activate a new account for the customer with an
> internal system number that will allow the customer to make outbound calls
> until the dialable number is ported over from the old carrier.
>
> while the number is being ported, the customer will be able to make
outbound
> calls, but will not be able to recieve inbound calls on the new phone, but
> rather the phone connected to the old carrier.
>
> when the customer has been fully activated, then the customer can call the
> old provider to termintate the subscription associated with the number
> ported to the new carrier.
>
>

Steven J Sobol <[email protected]> wrote in article
<[email protected]>:
> In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> > the deadline on November 24 may lose basic parts of their service for hours
> > before their switch is complete.
>
> Cingular is SBC+Bellsouth. What do you expect?
>
>

I expect SBC to do anything... from legal challenges, to interminable
foot dragging in order to hold onto their customers. Just as they have
done with their near monopoly in local wireline service, including
delaying and under staffing the apparatus which allows switching to
competing local carriers.

In fairness, consumers are going to need help to make sure the number
porting procedure is followed correctly to minimize problems.

Unless required by the FCC, it seems hard to imagine SBC providing clear
instructions on how to switch to another carrier. They have pointed out
the need though.

It's likely a cell phone will not work for some period of time, while
the transfer is processed between carriers. I'm not sure what a
reasonable time would be?

There seems to be little incentive to hire more personnel to speed up
the ease at which customers would be able to leave though.

It will be interesting to see how various carriers behave.

-
David

[posted via phonescoop.com]

Steven J Sobol <[email protected]> wrote in article
<[email protected]>:
> In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> > the deadline on November 24 may lose basic parts of their service for hours
> > before their switch is complete.
>
> Cingular is SBC+Bellsouth. What do you expect?
>
>

I expect SBC to do anything... from legal challenges, to interminable
foot dragging in order to hold onto their customers. Just as they have
done with their near monopoly in local wireline service, including
delaying and under staffing the apparatus which allows switching to
competing local carriers.

In fairness, consumers are going to need help to make sure the number
porting procedure is followed correctly to minimize problems.

Unless required by the FCC, it seems hard to imagine SBC providing clear
instructions on how to switch to another carrier. They have pointed out
the need though.

It's likely a cell phone will not work for some period of time, while
the transfer is processed between carriers. I'm not sure what a
reasonable time would be?

There seems to be little incentive to hire more personnel to speed up
the ease at which customers would be able to leave though.

It will be interesting to see how various carriers behave.

-
David

[posted via phonescoop.com]

All Cingular was saying was that when you make the change it isn't going
to be instant. Most people expect it will...like activation is today..
That will change and could take several hours....not to mention they
also explained to be that they must leave they're other carrier's
account open so the number can be ported...I think they are just trying
to be upfront on all the possibilities

--
Thanx,

N W


davNOLindiSpamatHotmaledotkom (David L) wrote in article
<[email protected]>:
>
>
>
> Steven J Sobol <[email protected]> wrote in article
> <[email protected]>:
> > In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> > > the deadline on November 24 may lose basic parts of their service for hours
> > > before their switch is complete.
> >
> > Cingular is SBC+Bellsouth. What do you expect?
> >
> >
>
> I expect SBC to do anything... from legal challenges, to interminable
> foot dragging in order to hold onto their customers. Just as they have
> done with their near monopoly in local wireline service, including
> delaying and under staffing the apparatus which allows switching to
> competing local carriers.
>
> In fairness, consumers are going to need help to make sure the number
> porting procedure is followed correctly to minimize problems.
>
> Unless required by the FCC, it seems hard to imagine SBC providing clear
> instructions on how to switch to another carrier. They have pointed out
> the need though.
>
> It's likely a cell phone will not work for some period of time, while
> the transfer is processed between carriers. I'm not sure what a
> reasonable time would be?
>
> There seems to be little incentive to hire more personnel to speed up
> the ease at which customers would be able to leave though.
>
> It will be interesting to see how various carriers behave.
>
> -
> David
>
> [posted via phonescoop.com]

[posted via phonescoop.com]

All Cingular was saying was that when you make the change it isn't going
to be instant. Most people expect it will...like activation is today..
That will change and could take several hours....not to mention they
also explained to be that they must leave they're other carrier's
account open so the number can be ported...I think they are just trying
to be upfront on all the possibilities

--
Thanx,

N W


davNOLindiSpamatHotmaledotkom (David L) wrote in article
<[email protected]>:
>
>
>
> Steven J Sobol <[email protected]> wrote in article
> <[email protected]>:
> > In alt.cellular.sprintpcs PDA Man <[email protected]> wrote:
> > > the deadline on November 24 may lose basic parts of their service for hours
> > > before their switch is complete.
> >
> > Cingular is SBC+Bellsouth. What do you expect?
> >
> >
>
> I expect SBC to do anything... from legal challenges, to interminable
> foot dragging in order to hold onto their customers. Just as they have
> done with their near monopoly in local wireline service, including
> delaying and under staffing the apparatus which allows switching to
> competing local carriers.
>
> In fairness, consumers are going to need help to make sure the number
> porting procedure is followed correctly to minimize problems.
>
> Unless required by the FCC, it seems hard to imagine SBC providing clear
> instructions on how to switch to another carrier. They have pointed out
> the need though.
>
> It's likely a cell phone will not work for some period of time, while
> the transfer is processed between carriers. I'm not sure what a
> reasonable time would be?
>
> There seems to be little incentive to hire more personnel to speed up
> the ease at which customers would be able to leave though.
>
> It will be interesting to see how various carriers behave.
>
> -
> David
>
> [posted via phonescoop.com]

[posted via phonescoop.com]

Actually no phone calls are going to be provided....
Steps:

1) Go to the new carrier....decide on rate plan and new phone and Credit
check

2) Request Carrier to port your old number....
(this is when the carrier uses your current info to determine
through NPAC if your number can be ported)

3) Once your number is qualified to be ported then you sign a LOA
(Letter of Agency), which i guess at Cingular will be done on those damn
Signature Capture devices. This is written, signed, proof that you are
you and you want your number Ported to prevent SLAMMING.

4) After the LOA is signed a copy is electronically forwarded to NPAC
who informs the old carrier of the change and begins to port the number
to the new carrier..

5) after the number is ported then the new carrier can begin activating
your service.

The whole process can take anywhere from 30mins to a few hours. It all
depends on the volume of numbers being ported. It took a week to have
my landline ported from Bellsouth to the Neighborhood. So i'm not
giving much hope to the whole process.

--
Thanx,

N W


"Arthur Dent" <[email protected]> wrote in article
<[email protected]>:
>
> "About Dakota" <[email protected]> wrote in message
> news:[email protected]...
> > Cingular could just be warning customers about the actual procedures.
> > It is possible that if you cancel with Cingular, then 5 minutes later
> > switch to Verizon (or vice versa), your telephone number could be
> > "disconnected". We all know it's going to take more to switch and keep
> > your phone number than 2 simple phone calls (it would be nice, wouldn't
> > it?).
>
> actually, it will take only 2 phone calls.
>
> the first call is from the provider that the customer is switching *to.*
> the new provider will then send a request to the customer's current provider
> for the number to port over.
>
> the new provider will activate a new account for the customer with an
> internal system number that will allow the customer to make outbound calls
> until the dialable number is ported over from the old carrier.
>
> while the number is being ported, the customer will be able to make outbound
> calls, but will not be able to recieve inbound calls on the new phone, but
> rather the phone connected to the old carrier.
>
> when the customer has been fully activated, then the customer can call the
> old provider to termintate the subscription associated with the number
> ported to the new carrier.
>
>

[posted via phonescoop.com]

Actually no phone calls are going to be provided....
Steps:

1) Go to the new carrier....decide on rate plan and new phone and Credit
check

2) Request Carrier to port your old number....
(this is when the carrier uses your current info to determine
through NPAC if your number can be ported)

3) Once your number is qualified to be ported then you sign a LOA
(Letter of Agency), which i guess at Cingular will be done on those damn
Signature Capture devices. This is written, signed, proof that you are
you and you want your number Ported to prevent SLAMMING.

4) After the LOA is signed a copy is electronically forwarded to NPAC
who informs the old carrier of the change and begins to port the number
to the new carrier..

5) after the number is ported then the new carrier can begin activating
your service.

The whole process can take anywhere from 30mins to a few hours. It all
depends on the volume of numbers being ported. It took a week to have
my landline ported from Bellsouth to the Neighborhood. So i'm not
giving much hope to the whole process.

--
Thanx,

N W


"Arthur Dent" <[email protected]> wrote in article
<[email protected]>:
>
> "About Dakota" <[email protected]> wrote in message
> news:[email protected]...
> > Cingular could just be warning customers about the actual procedures.
> > It is possible that if you cancel with Cingular, then 5 minutes later
> > switch to Verizon (or vice versa), your telephone number could be
> > "disconnected". We all know it's going to take more to switch and keep
> > your phone number than 2 simple phone calls (it would be nice, wouldn't
> > it?).
>
> actually, it will take only 2 phone calls.
>
> the first call is from the provider that the customer is switching *to.*
> the new provider will then send a request to the customer's current provider
> for the number to port over.
>
> the new provider will activate a new account for the customer with an
> internal system number that will allow the customer to make outbound calls
> until the dialable number is ported over from the old carrier.
>
> while the number is being ported, the customer will be able to make outbound
> calls, but will not be able to recieve inbound calls on the new phone, but
> rather the phone connected to the old carrier.
>
> when the customer has been fully activated, then the customer can call the
> old provider to termintate the subscription associated with the number
> ported to the new carrier.
>
>

[posted via phonescoop.com]

One other question, come to think of it. Do you have to do the number port
when you sign up? I'd be interested in trying out the phone and service for
a few weeks before porting the number over and canceling the old service. I
can only imagine how crappy it'd be to port the number over and then realize
the thing doesn't work well.


"John" <[email protected]> wrote in message
news:[email protected]...
> Does anyone have an estimate on how long will it take from the first call
to
> when the number is completely transferred over?
>
>
> "Arthur Dent" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "About Dakota" <[email protected]> wrote in message
> > news:[email protected]...
> > > Cingular could just be warning customers about the actual procedures.
> > > It is possible that if you cancel with Cingular, then 5 minutes later
> > > switch to Verizon (or vice versa), your telephone number could be
> > > "disconnected". We all know it's going to take more to switch and
keep
> > > your phone number than 2 simple phone calls (it would be nice,
wouldn't
> > > it?).
> >
> > actually, it will take only 2 phone calls.
> >
> > the first call is from the provider that the customer is switching *to.*
> > the new provider will then send a request to the customer's current
> provider
> > for the number to port over.
> >
> > the new provider will activate a new account for the customer with an
> > internal system number that will allow the customer to make outbound
calls
> > until the dialable number is ported over from the old carrier.
> >
> > while the number is being ported, the customer will be able to make
> outbound
> > calls, but will not be able to recieve inbound calls on the new phone,
but
> > rather the phone connected to the old carrier.
> >
> > when the customer has been fully activated, then the customer can call
the
> > old provider to termintate the subscription associated with the number
> > ported to the new carrier.
> >
> >
>
>

One other question, come to think of it. Do you have to do the number port
when you sign up? I'd be interested in trying out the phone and service for
a few weeks before porting the number over and canceling the old service. I
can only imagine how crappy it'd be to port the number over and then realize
the thing doesn't work well.


"John" <[email protected]> wrote in message
news:[email protected]...
> Does anyone have an estimate on how long will it take from the first call
to
> when the number is completely transferred over?
>
>
> "Arthur Dent" <[email protected]> wrote in message
> news:[email protected]...
> >
> > "About Dakota" <[email protected]> wrote in message
> > news:[email protected]...
> > > Cingular could just be warning customers about the actual procedures.
> > > It is possible that if you cancel with Cingular, then 5 minutes later
> > > switch to Verizon (or vice versa), your telephone number could be
> > > "disconnected". We all know it's going to take more to switch and
keep
> > > your phone number than 2 simple phone calls (it would be nice,
wouldn't
> > > it?).
> >
> > actually, it will take only 2 phone calls.
> >
> > the first call is from the provider that the customer is switching *to.*
> > the new provider will then send a request to the customer's current
> provider
> > for the number to port over.
> >
> > the new provider will activate a new account for the customer with an
> > internal system number that will allow the customer to make outbound
calls
> > until the dialable number is ported over from the old carrier.
> >
> > while the number is being ported, the customer will be able to make
> outbound
> > calls, but will not be able to recieve inbound calls on the new phone,
but
> > rather the phone connected to the old carrier.
> >
> > when the customer has been fully activated, then the customer can call
the
> > old provider to termintate the subscription associated with the number
> > ported to the new carrier.
> >
> >
>
>

John wrote:
> One other question, come to think of it. Do you have to do the number port
> when you sign up? I'd be interested in trying out the phone and service for
> a few weeks before porting the number over and canceling the old service. I
> can only imagine how crappy it'd be to port the number over and then realize
> the thing doesn't work well.


Well, John, if you don't have some reasonable assurance that the grass
really is greener on the other side, why are you climbing the fence?

--
jer email reply - I am not a 'ten' ICQ = 35253273
"All that we do is touched with ocean, yet we remain on the shore of
what we know." -- Richard Wilbur

John wrote:
> One other question, come to think of it. Do you have to do the number port
> when you sign up? I'd be interested in trying out the phone and service for
> a few weeks before porting the number over and canceling the old service. I
> can only imagine how crappy it'd be to port the number over and then realize
> the thing doesn't work well.


Well, John, if you don't have some reasonable assurance that the grass
really is greener on the other side, why are you climbing the fence?

--
jer email reply - I am not a 'ten' ICQ = 35253273
"All that we do is touched with ocean, yet we remain on the shore of
what we know." -- Richard Wilbur

Portability does require the former carrier to tie your lie through the
system... Depedning on their switching and NOCs abilties, it will take
time... It iosnt simply a keppunch on a keyboard and boom...

Plus you have then to have the new carrier port that incoming line to
their system and configure...

This isnt a simple plug and replug anymore...

Any carrier will set procedures to protect themselves financially
(several carriers have said wont release account in arrears or such) and
liability wise for calls until proted properly...

Makes business sense regardless...



"PDA Man" <[email protected]> wrote in article
<[email protected]>:
> Cingular Wireless yesterday warned U.S. wireless customers that the
> nationwide shift to wireless number portability will not go as smoothly as
> they might wish. The carrier said that customers who switch service after
> the deadline on November 24 may lose basic parts of their service for hours
> before their switch is complete. Cingular also warned that subscribers who
> cancel their service plans may lose their phone numbers if they do not
> follow proper procedures. This announcement is part of a campaign by most of
> the leading U.S. carriers, which oppose the FCC's local number portability
> (LNP) requirement. The only major carrier thus far to embrace the shift to
> number portability is Verizon Wireless, which expects to take existing
> subscribers away from rival carriers after the deadline passes. The other
> carriers hope to discourage subscribers from switching service providers.
> This campaign is expected to intensify as the number portability deadline
> approaches.
>
> For more on Cingular's warning:
> - read this
> http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
> CNET
>
>
> ----------------------------------------------------------------------------
> ----
>
>

[posted via phonescoop.com]

Portability does require the former carrier to tie your lie through the
system... Depedning on their switching and NOCs abilties, it will take
time... It iosnt simply a keppunch on a keyboard and boom...

Plus you have then to have the new carrier port that incoming line to
their system and configure...

This isnt a simple plug and replug anymore...

Any carrier will set procedures to protect themselves financially
(several carriers have said wont release account in arrears or such) and
liability wise for calls until proted properly...

Makes business sense regardless...



"PDA Man" <[email protected]> wrote in article
<[email protected]>:
> Cingular Wireless yesterday warned U.S. wireless customers that the
> nationwide shift to wireless number portability will not go as smoothly as
> they might wish. The carrier said that customers who switch service after
> the deadline on November 24 may lose basic parts of their service for hours
> before their switch is complete. Cingular also warned that subscribers who
> cancel their service plans may lose their phone numbers if they do not
> follow proper procedures. This announcement is part of a campaign by most of
> the leading U.S. carriers, which oppose the FCC's local number portability
> (LNP) requirement. The only major carrier thus far to embrace the shift to
> number portability is Verizon Wireless, which expects to take existing
> subscribers away from rival carriers after the deadline passes. The other
> carriers hope to discourage subscribers from switching service providers.
> This campaign is expected to intensify as the number portability deadline
> approaches.
>
> For more on Cingular's warning:
> - read this
> http://lists.fiercemarkets.com/c.htm...5ez5,b48k,hbcp
> CNET
>
>
> ----------------------------------------------------------------------------
> ----
>
>

[posted via phonescoop.com]

"John Andrews" <[email protected]> wrote in message
news:[email protected]...
> Portability does require the former carrier to tie your lie through the
> system... Depedning on their switching and NOCs abilties, it will take
> time... It iosnt simply a keppunch on a keyboard and boom...
>
> Plus you have then to have the new carrier port that incoming line to
> their system and configure...
>
> This isnt a simple plug and replug anymore...
>
> Any carrier will set procedures to protect themselves financially
> (several carriers have said wont release account in arrears or such) and
> liability wise for calls until proted properly...
>
> Makes business sense regardless...
>
>
>
Potentially, that would mean that someone who is in dispute over a bill may
not even be able to take their number with them.