Results 1 to 6 of 6
- 11-27-2003, 11:09 AM #1Jim DawsonGuest
I switched two lines, one from ATT and one Cingular. Although the Verizon
[art is all done and phones can call out, neither ATT nor Cingular have
released the numbers.
I wonder if there is an ATT or Cingular number to call to ***** and maybe
speed the process.
Jim
>
> As one that "did the switch" on the 24th, all I can say is that
> there's still a lot of bugs to work out. I'm *still* in the process
> of switching from AT&T to Nextel. AT&T was no where ready on the 24th
> to do any switching. I was on the phone for 2 1/2 hours with Nextel
> trying to get my numbers (3) ported over from AT&T and AT&T's systems
> kept rejecting the request even though the numbers were portable.
>
> On top of that, Nextel's systems kept locking up when they tried to
> complete the request from their end.
>
> Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
> got the request processed. However, after the requests were finally
> processed, I was told by AT&T that it takes FIVE DAYS to get the
> number released from AT&T.
>
> Once the number is "released", it takes *another*
> five days for Nextel to "make it ready" for assignment to my Nextel
> phones. A total of ten *working* days before the number is even
> available to actually be switched! Meanwhile, we have six phones with
> two carriers for our family of three. Yeah, I don't blame anyone but
> ourselves for being one of the first of the portability guinea pigs,
> but I thought the federal mandate also included a maximum period of 48
> hours for the carriers to switch over numbers?
>
› See More: Same experience here...
- 11-27-2003, 11:09 AM #2Jim DawsonGuest
Re: Same experience here...
I switched two lines, one from ATT and one Cingular. Although the Verizon
[art is all done and phones can call out, neither ATT nor Cingular have
released the numbers.
I wonder if there is an ATT or Cingular number to call to ***** and maybe
speed the process.
Jim
>
> As one that "did the switch" on the 24th, all I can say is that
> there's still a lot of bugs to work out. I'm *still* in the process
> of switching from AT&T to Nextel. AT&T was no where ready on the 24th
> to do any switching. I was on the phone for 2 1/2 hours with Nextel
> trying to get my numbers (3) ported over from AT&T and AT&T's systems
> kept rejecting the request even though the numbers were portable.
>
> On top of that, Nextel's systems kept locking up when they tried to
> complete the request from their end.
>
> Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
> got the request processed. However, after the requests were finally
> processed, I was told by AT&T that it takes FIVE DAYS to get the
> number released from AT&T.
>
> Once the number is "released", it takes *another*
> five days for Nextel to "make it ready" for assignment to my Nextel
> phones. A total of ten *working* days before the number is even
> available to actually be switched! Meanwhile, we have six phones with
> two carriers for our family of three. Yeah, I don't blame anyone but
> ourselves for being one of the first of the portability guinea pigs,
> but I thought the federal mandate also included a maximum period of 48
> hours for the carriers to switch over numbers?
>
- 11-28-2003, 08:42 PM #3JasonGuest
Re: Same experience here...
A number for AT&T's Port Admin Group is 800-241-0558, when connected,
just punch a few zeroes to get a live person, or atleast put into a
queue. If you follow the menu propmts, it will take you to either
AT&T Cust Service or their Sales Dept.
I am having the same problem. Signed up with Verizon on Tues and AT&T
has not released the numbers.
"Jim Dawson" <2dawson@c h a r t e r.net> wrote in message news:<[email protected]>...
> I switched two lines, one from ATT and one Cingular. Although the Verizon
> [art is all done and phones can call out, neither ATT nor Cingular have
> released the numbers.
>
> I wonder if there is an ATT or Cingular number to call to ***** and maybe
> speed the process.
>
> Jim
>
> >
> > As one that "did the switch" on the 24th, all I can say is that
> > there's still a lot of bugs to work out. I'm *still* in the process
> > of switching from AT&T to Nextel. AT&T was no where ready on the 24th
> > to do any switching. I was on the phone for 2 1/2 hours with Nextel
> > trying to get my numbers (3) ported over from AT&T and AT&T's systems
> > kept rejecting the request even though the numbers were portable.
> >
> > On top of that, Nextel's systems kept locking up when they tried to
> > complete the request from their end.
> >
> > Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
> > got the request processed. However, after the requests were finally
> > processed, I was told by AT&T that it takes FIVE DAYS to get the
> > number released from AT&T.
> >
> > Once the number is "released", it takes *another*
> > five days for Nextel to "make it ready" for assignment to my Nextel
> > phones. A total of ten *working* days before the number is even
> > available to actually be switched! Meanwhile, we have six phones with
> > two carriers for our family of three. Yeah, I don't blame anyone but
> > ourselves for being one of the first of the portability guinea pigs,
> > but I thought the federal mandate also included a maximum period of 48
> > hours for the carriers to switch over numbers?
> >
- 11-28-2003, 08:42 PM #4JasonGuest
Re: Same experience here...
A number for AT&T's Port Admin Group is 800-241-0558, when connected,
just punch a few zeroes to get a live person, or atleast put into a
queue. If you follow the menu propmts, it will take you to either
AT&T Cust Service or their Sales Dept.
I am having the same problem. Signed up with Verizon on Tues and AT&T
has not released the numbers.
"Jim Dawson" <2dawson@c h a r t e r.net> wrote in message news:<[email protected]>...
> I switched two lines, one from ATT and one Cingular. Although the Verizon
> [art is all done and phones can call out, neither ATT nor Cingular have
> released the numbers.
>
> I wonder if there is an ATT or Cingular number to call to ***** and maybe
> speed the process.
>
> Jim
>
> >
> > As one that "did the switch" on the 24th, all I can say is that
> > there's still a lot of bugs to work out. I'm *still* in the process
> > of switching from AT&T to Nextel. AT&T was no where ready on the 24th
> > to do any switching. I was on the phone for 2 1/2 hours with Nextel
> > trying to get my numbers (3) ported over from AT&T and AT&T's systems
> > kept rejecting the request even though the numbers were portable.
> >
> > On top of that, Nextel's systems kept locking up when they tried to
> > complete the request from their end.
> >
> > Also, after 2 1/2 hours of working with both AT&T and Nextel, we all
> > got the request processed. However, after the requests were finally
> > processed, I was told by AT&T that it takes FIVE DAYS to get the
> > number released from AT&T.
> >
> > Once the number is "released", it takes *another*
> > five days for Nextel to "make it ready" for assignment to my Nextel
> > phones. A total of ten *working* days before the number is even
> > available to actually be switched! Meanwhile, we have six phones with
> > two carriers for our family of three. Yeah, I don't blame anyone but
> > ourselves for being one of the first of the portability guinea pigs,
> > but I thought the federal mandate also included a maximum period of 48
> > hours for the carriers to switch over numbers?
> >
- 11-28-2003, 09:08 PM #5Guest
Re: Same experience here...
Ignoring his agents wishes,[email protected] (Jason) flung open the
hotel room door and announced to the gathering crowd:
>A number for AT&T's Port Admin Group is 800-241-0558, when connected,
>just punch a few zeroes to get a live person, or atleast put into a
>queue. If you follow the menu propmts, it will take you to either
>AT&T Cust Service or their Sales Dept.
>
>I am having the same problem. Signed up with Verizon on Tues and AT&T
>has not released the numbers.
>
>
I assume you called AT&T to find out the problem. Apparently calling
them has done little to help? I'm curious as to what their excuse is
for people to wait 5 or more days (today is the fifth day I've been
waiting) and *still* our numbers have not been released.
**********************************************************************
People are more violently opposed to fur than leather because it's
safer to harass rich women than motorcycle gangs.
-Unknown
Remove "die spammers" to email
- 11-28-2003, 09:08 PM #6Guest
Re: Same experience here...
Ignoring his agents wishes,[email protected] (Jason) flung open the
hotel room door and announced to the gathering crowd:
>A number for AT&T's Port Admin Group is 800-241-0558, when connected,
>just punch a few zeroes to get a live person, or atleast put into a
>queue. If you follow the menu propmts, it will take you to either
>AT&T Cust Service or their Sales Dept.
>
>I am having the same problem. Signed up with Verizon on Tues and AT&T
>has not released the numbers.
>
>
I assume you called AT&T to find out the problem. Apparently calling
them has done little to help? I'm curious as to what their excuse is
for people to wait 5 or more days (today is the fifth day I've been
waiting) and *still* our numbers have not been released.
**********************************************************************
People are more violently opposed to fur than leather because it's
safer to harass rich women than motorcycle gangs.
-Unknown
Remove "die spammers" to email
Similar Threads
- Computers
- T-Mobile
- Computers
- alt.cellular.cingular
- Computers
icecasino
in Chit Chat