Resolved... I think... "SIM Card Registration Failed"

In article <[email protected]>,
[email protected] says...
> In article <[email protected]>,
> [email protected] says...
> > Hi folks-
> >
> > My 6820 has occasionally given me "SIM Card Registration Failed" errors
> > since I bought it a month and a half ago. It always before went away
> > with a reboot.
> >
> > Today I took it in to the ATT store and showed the folks there. They
> > suggested it was a flakey SIM card and gave me a new one, registering
> > the new one first.
> >
> > We swapped the new one into the phone and booted up. Got the same error
> > about failed registration.
> >
> > They said the phone itself was at fault, and made me call the warranty
> > replacement number.
<Snip>
> And, the new phone has arrived. Guess what? I put in the SIM card and
> got the same SIM Card Registration Failed error.
>
> I'm on the line with ATT now. Been hanging on for about 10 minutes while
> they try to sort it out.

OK, resolved. The replacement SIM card (card #2) I got yesterday was
bad. I went to the local store, had them cut me a new SIM, and it's
working like a charm. Let's see if the intermittent problem I
originally had with card #1 resurfaces, now that I have a new phone and
new card.

Now for the kicker. The new phone is working fine, but I got errors
when trying to restore the backup I made of the original phone.
Something about the new phone having a different language than the
original. Seems silly, as they are the same model (but, the new one is
a later firmware, v. 4.83 19-05-04). Anyway, I restored anyway.
Contacts and so forth came through OK, but not any settings or shortcuts
or voice tags.

DRAT. Now I have to re-record them all, reset my profiles, etc.

And, I was hoping that a bluetooth headset connectivity issue would be
resolved with the new phone, but no such luck.

Marc

---

› See More: Resolved... I think... "SIM Card Registration Failed"

MAG wrote:

> Now for the kicker. The new phone is working fine, but I got errors
> when trying to restore the backup I made of the original phone.
> Something about the new phone having a different language than the
> original.

You should have made the backup with the 3rd radiobutton in PC suite, not
with the first. It says so in the help (but who reads that? I also found
out when I called customer support. Fortunately I still had the old phone).

--
ir. J.C.A. Wevers // Physics and science fiction site:
[email protected] // http://www.xs4all.nl/~johanw/index.html
PGP/GPG public keys at http://www.xs4all.nl/~johanw/pgpkeys.html

In article <[email protected]>, [email protected] says...
> MAG wrote:
>
> > Now for the kicker. The new phone is working fine, but I got errors
> > when trying to restore the backup I made of the original phone.
> > Something about the new phone having a different language than the
> > original.
>
> You should have made the backup with the 3rd radiobutton in PC suite, not
> with the first. It says so in the help (but who reads that? I also found
> out when I called customer support. Fortunately I still had the old phone).
>
>
You meant the "Transfer contents" buttons? Sheesh. I would have
thought making a backup would just grab everything. Oh well. Live and
learn.

MAG wrote:

>> You should have made the backup with the 3rd radiobutton in PC suite, not
>> with the first.

> You meant the "Transfer contents" buttons?

Yes.

> I would have thought making a backup would just grab everything.

It does, buyt it can't restore it always. I don't know why.

--
ir. J.C.A. Wevers // Physics and science fiction site:
[email protected] // http://www.xs4all.nl/~johanw/index.html
PGP/GPG public keys at http://www.xs4all.nl/~johanw/pgpkeys.html