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- 02-18-2005, 03:33 PM #1Peter BrownGuest
I've got a 7600 and i'm running windows me so i had to download the pc suite
off the nokia site and not use the one on the supplied disk. i also had to
download the software drivers for the cable. however somehow i managed to
muck up the pc suite and so i thought i'd just re-install it. however, i
can't uninstall it and when i try to install over the top it says that there
is already a mediaplayer working and it can't be installed until it's
stopped. however through ctrl, alt and delete i can't see a player running.
how can i reinstall the suite or stop the media player, so that i can
reinstall pc suite.
peter
› See More: pc suite problems
- 02-19-2005, 04:30 PM #2DavidGuest
Re: pc suite problems
Peter Brown wrote:
> I've got a 7600 and i'm running windows me so i had to download the pc suite
> off the nokia site and not use the one on the supplied disk. i also had to
> download the software drivers for the cable. however somehow i managed to
> muck up the pc suite and so i thought i'd just re-install it. however, i
> can't uninstall it and when i try to install over the top it says that there
> is already a mediaplayer working and it can't be installed until it's
> stopped. however through ctrl, alt and delete i can't see a player running.
>
> how can i reinstall the suite or stop the media player, so that i can
> reinstall pc suite.
>
> peter
>
Why can't you uninstall the original installation of PC Suite? Is it
listed in Control Panel|Add or Remove Programs? Or do you get the same
error message when you try to uninstall? Have you previously installed
the stand-alone version of media player?
Generally installing over the top of an ealier version causes problems.
An uninsatll may leave behind registry keys - try the registry cleaner
before attempting to reinstall:
http://www.nokiausa.com/support/phon...,3587i,00.html
David
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