Nokia press release today regarding exploding batteries

Lifted from http://press.nokia.com/PR/200310/920998_5.html

Recently, in the Netherlands a battery used in a Nokia 7210 mobile
phone exploded. An investigation by Nokia experts clearly proved that
the battery involved in the incident was not a Nokia battery. Over the
past months, cases have been reported of non-original mobile phone
batteries exploding, causing damage to both batteries and phones. In
all the reported cases, the battery has been a non-original battery.
Nokia offers its cooperation to authorities in taking legal measures
available against those who sell and distribute poor quality
non-original mobile phone enhancements compatible to Nokia products.

In general, the reported incidents are due to an internal short
circuit. An internal short circuit can be caused by careless design,
an uncontrolled production process or a combination of both. Original
Nokia batteries and chargers are designed and manufactured adhering to
stringent safety and quality measures. These include very strict
requirements regarding the materials and insulation used inside the
batteries as well as continuous production control and intensive
product testing.

"Nokia invests a lot in research and development to constantly
safeguard and improve the quality and safety in Nokia products," said
Juha Murtopuro, Director, Mobile Enhancements Business Unit, Nokia
Mobile Phones. "With the non-original batteries we have been able to
inspect, it appears that they did not fulfill the safety and quality
requirements comparable to those that Nokia applies to its original
batteries. Using inferior quality standards may lead to these types of
incidents occuring. The best way to prevent such incidents is to use
only original Nokia enhancements and to buy them from an authorized or
other reputable dealer."

In response to the recent incidents, Nokia has intensified its
enforcement efforts. These include alerting its own distribution
channels to the dangers of counterfeit products (a non-original
product that infringes Nokia's trademark), requesting their assistance
in identifying the source of such products and prosecuting parties
found to be distributing counterfeit products.

Furthermore, Nokia is increasing its cooperation with local customs
and law enforcement agencies. The cooperation will also include
training to distinguish between original and counterfeit products.
Nokia has set up an email address where concerned parties can provide
Nokia with information on counterfeit products:
[email protected].

---

› See More: Nokia press release today regarding exploding batteries

"ƧØÞ" <[email protected]> wrote in message
news:[email protected]...
> Lifted from http://press.nokia.com/PR/200310/920998_5.html
>

Interestingly Nokia are giving no information as to whether the errant
batteries were counterfeit or third-party or whether they came from the same
source. This they must know.

Which helps to spread a fair amount of FUD to Nokia's advantage.
Understandable for Nokia but unacceptable as regards consumer protection
(which would want competition in the battery market - but not dangerous
goods).

Do we have a source of unbiased information on this problem?

--
Stuart

I hear Mossad are sueing Nokia for patent infringment on exploding
phones ;-)

ƧØÞ wrote:
> Lifted from http://press.nokia.com/PR/200310/920998_5.html
>
> Recently, in the Netherlands a battery used in a Nokia 7210 mobile
> phone exploded. An investigation by Nokia experts clearly proved that
> the battery involved in the incident was not a Nokia battery. Over the
> past months, cases have been reported of non-original mobile phone
> batteries exploding, causing damage to both batteries and phones. In
> all the reported cases, the battery has been a non-original battery.
> Nokia offers its cooperation to authorities in taking legal measures
> available against those who sell and distribute poor quality
> non-original mobile phone enhancements compatible to Nokia products.
>

and they mention nothing about a recent case where the exploding phone
had an ORIGINAL battery in it?

hmmmm...suspect!

RM

"Reestit Mutton" <[email protected]> wrote in message
news:[email protected]...
>
> and they mention nothing about a recent case where the exploding phone
> had an ORIGINAL battery in it?

It was later said it was *not* a Nokia battery. Whether it was a counterfeit
(ie was labelled Nokia) or not is not clear to me.

This issue lacks the clarity one would expect.

--
Stuart

um, instead of blaming batteries, has anyone thought if those exploding
phones were flashed?

maybe the flash reprogramming did it..

just a thought...since there are quite a few mods and re flash files out
there, and with a HEX editor, well u know what that can do



"Dolphin Boy" <[email protected]> wrote in message
news:[email protected]...
> I hear Mossad are sueing Nokia for patent infringment on exploding
> phones ;-)
>
>

On Sun, 19 Oct 2003 09:58:54 +1000, "a_dude" <[email protected]> wrote:

>um, instead of blaming batteries, has anyone thought if those exploding
>phones were flashed?

I'm fascinated: what software modification to a phone do you think
would add an ability to make the battery explode?


--

Iain
the out-of-date hairydog guide to mobile phones
http://www.hairydog.co.uk/cell1.html
Browse now while stocks last!

Well I'm not too sure about the ARM programming code used in Nokia DCT3
phones, but unless the routines for regulating battery control (battery
services) are stored on a non-writeable chip (which I doubt it as EEprom is
now emulated in some phones), then I can guess that modifying the routines
or competely removing them might cause some serious problems.

I have modified numerous 33xx phones with completely different and sometimes
wacky mods, and one particular mod I remember seeing the battery temperature
(using Net Monitor) rise to 40+ degrees, just by sitting on a table in the
middle of winter!

Pity i destroyed the Hex mod i made, since I entered some hex digits where I
thought my High scores might be ....
but since that day, I'm careful modifying hex numbers


<[email protected]> wrote in message
news:[email protected]...
> On Sun, 19 Oct 2003 09:58:54 +1000, "a_dude" <[email protected]> wrote:
>
> >um, instead of blaming batteries, has anyone thought if those exploding
> >phones were flashed?
>
> I'm fascinated: what software modification to a phone do you think
> would add an ability to make the battery explode?
>
>
> --
>
> Iain
> the out-of-date hairydog guide to mobile phones
> http://www.hairydog.co.uk/cell1.html
> Browse now while stocks last!