setup vision

On my plan I have wireless web, but finally figured out I cannot use
wireless web on my new vision-enabled phone. I called Sprint and they said
I did not have to do anything - I could keep my plan and just pay a penny
per kilobyte, which I think is fair for the small amount of use I will
actually need.

I click on blazer, am prompted to wait while it provisions and then
initiates, and inevitably fails. I then have to reset my phone.

Sprint is not open today -- at least tech support is not. Their website has
no real help -- just FAQs about what vision is -- not how to get it to work!

Can anyone help me with this in the meantime?

Thanks - I'm using a samsung i500.

pete in NYC

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› See More: setup vision

"New Yorker" <[email protected]> wrote in message
news:[email protected]...
> On my plan I have wireless web, but finally figured out I cannot use
> wireless web on my new vision-enabled phone. I called Sprint and they
said
> I did not have to do anything - I could keep my plan and just pay a penny
> per kilobyte, which I think is fair for the small amount of use I will
> actually need.
>
> I click on blazer, am prompted to wait while it provisions and then
> initiates, and inevitably fails. I then have to reset my phone.
>
> Sprint is not open today -- at least tech support is not. Their website
has
> no real help -- just FAQs about what vision is -- not how to get it to
work!
>
> Can anyone help me with this in the meantime?
>
> Thanks - I'm using a samsung i500.
>
> pete in NYC

Pete, have you tried going into your manage page, then click on My Personal
Information, then trying to setting up a Vision password?

Bob

In article <[email protected]>, New=20
[email protected] says...
> On my plan I have wireless web, but finally figured out I cannot use
> wireless web on my new vision-enabled phone. I called Sprint and they sa=
id
> I did not have to do anything - I could keep my plan and just pay a penny
> per kilobyte, which I think is fair for the small amount of use I will
> actually need.
>=20
> I click on blazer, am prompted to wait while it provisions and then
> initiates, and inevitably fails. I then have to reset my phone.
>=20
> Sprint is not open today -- at least tech support is not. Their website =
has
> no real help -- just FAQs about what vision is -- not how to get it to wo=
rk!
>=20
> Can anyone help me with this in the meantime?
>=20
> Thanks - I'm using a samsung i500.
>=20
> pete in NYC

Depends on the error message. An error 1012 usually means=20
you *have* to calls us. With newly activated Vision=20
phones, it usually means the Vision username either hasn't=20
setup yet, or that it errored out getting setup. We have=20
to fix that on our side.

--=20
-+-
R=D8=DF
O/Siris
I work for SprintPCS
I *don't* speak for them.

Thanks, Rob.
I ended up finding a tech last night (after about 2 hours of holding) who
turned vision on for me - something to do with setup of IP, or something
like that.

pete

"O/Siris" <robjvargas@sprîntpcs.côm> wrote in message
news:[email protected]...
In article <[email protected]>, New
[email protected] says...
> On my plan I have wireless web, but finally figured out I cannot use
> wireless web on my new vision-enabled phone. I called Sprint and they
said
> I did not have to do anything - I could keep my plan and just pay a penny
> per kilobyte, which I think is fair for the small amount of use I will
> actually need.
>
> I click on blazer, am prompted to wait while it provisions and then
> initiates, and inevitably fails. I then have to reset my phone.
>
> Sprint is not open today -- at least tech support is not. Their website
has
> no real help -- just FAQs about what vision is -- not how to get it to
work!
>
> Can anyone help me with this in the meantime?
>
> Thanks - I'm using a samsung i500.
>
> pete in NYC

Depends on the error message. An error 1012 usually means
you *have* to calls us. With newly activated Vision
phones, it usually means the Vision username either hasn't
setup yet, or that it errored out getting setup. We have
to fix that on our side.

--
-+-
RØß
O/Siris
I work for SprintPCS
I *don't* speak for them.