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  1. #31
    SA
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    In article <[email protected]>,
    "Carl." <[email protected]> wrote:

    > "plane" <[email protected]> wrote in message
    > news:[email protected]...
    > > The only thing I remember from my stat class was there are three kinds
    > > of lies
    > > 1) white lies 2) black lies & 3) statistics--and as you must well
    > > know, you can prove any statement you wish, thru statistics--and when
    > > I hear someone make a statment like " statistically speaking" I assume
    > > I'm getting ready to be lied to.

    >
    > I recommend the old book "how to lie with statistics." It's a quick and fun
    > book, but 100% educational. It was written a long time ago, but math and
    > lies don't age.
    >
    >
    > ---
    > Update your PC at http://windowsupdate.microsoft.com
    > Checked by AVG anti-virus system (http://www.grisoft.com).
    > Version: 6.0.560 / Virus Database: 352 - Release Date: 1/8/2004
    >
    >


    Despite how easy it is to construct surveys I doubt you could design one
    which would put Sprint anywhere but in the bottom half.



    See More: Verizon first in Consumer Reports satisfaction survey




  2. #32
    Scott Stephenson
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey


    "SA" <[email protected]> wrote in message
    news:[email protected]...

    > Despite how easy it is to construct surveys I doubt you could design one
    > which would put Sprint anywhere but in the bottom half.


    Yeah- OK.





  3. #33
    RexYBlue
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    On Sun, 11 Jan 2004 23:37:47 GMT, SA <[email protected]> wrote:

    >Despite how easy it is to construct surveys I doubt you could design one
    >which would put Sprint anywhere but in the bottom half.


    If I had the time and money, and if I had the freedom to choose the
    sample, I'd accept the challenge.



    ----------------------------
    To email me, remove the zz.



  4. #34
    David S
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    On 10 Jan 2004 19:29:54 -0800, [email protected] (plane) chose to add this to
    the great equation of life, the universe, and everything:

    >The only thing I remember from my stat class was there are three kinds
    >of lies
    >1) white lies 2) black lies & 3) statistics


    I always thought it was lies, damn lies, and statistics (but I never took a
    statistics class).

    Anyway, it is well known that 78% of all statistics are made up on the
    spot. ;-)

    --
    David Streeter, "an internet god" -- Dave Barry
    http://home.att.net/~dwstreeter
    Expect a train on ANY track at ANY time.
    "At a stage in life when other men prosper, I'm reduced to living in
    Philadelphia." - John Adams, "1776"




  5. #35
    O/Siris
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    In article <[email protected]>,=20
    David [email protected] says...
    > Anyway, it is well known that 78% of all statistics are made up on the
    > spot. ;-)
    >=20


    LOL.

    And that's the way it is.

    --=20
    -+-
    R=D8=DF
    O/Siris
    I work for SprintPCS
    I *don't* speak for them.



  6. #36
    Carl.
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    "David S" <[email protected]> wrote in message
    news:[email protected]...
    > On 10 Jan 2004 19:29:54 -0800, [email protected] (plane) chose to add this to
    > the great equation of life, the universe, and everything:
    >
    > >The only thing I remember from my stat class was there are three kinds
    > >of lies
    > >1) white lies 2) black lies & 3) statistics

    >
    > I always thought it was lies, damn lies, and statistics (but I never took

    a
    > statistics class).
    >
    > Anyway, it is well known that 78% of all statistics are made up on the
    > spot. ;-)


    78% of Americans failed statistics class and 22% of americans don't
    understand what "78%" means.


    ---
    Update your PC at http://windowsupdate.microsoft.com
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.560 / Virus Database: 352 - Release Date: 1/8/2004





  7. #37
    Mike
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    Sprint is the evil empire of false billing, as most know. Sprint
    service sucks, their phone staff in India sucks, and their morons in
    the store locations suck. The people at Sprint ripped me off, lied to
    me, and the list goes on. Sprint will burn a customer any chance they
    can get. They will nickel and dime you as long as you have service
    with them. They are well know for putting extra charges on you
    billing statement and letting fight for your money back on a monthly.
    I give the way Sprint deals with customers a ZERO. SPRINT SUCKS.
    Bastards.



  8. #38
    Scott Stephenson
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey


    "Mike" <[email protected]> wrote in message
    news:[email protected]...
    > Sprint is the evil empire of false billing, as most know. Sprint
    > service sucks, their phone staff in India sucks, and their morons in
    > the store locations suck. The people at Sprint ripped me off, lied to
    > me, and the list goes on. Sprint will burn a customer any chance they
    > can get. They will nickel and dime you as long as you have service
    > with them. They are well know for putting extra charges on you
    > billing statement and letting fight for your money back on a monthly.
    > I give the way Sprint deals with customers a ZERO. SPRINT SUCKS.
    > Bastards.


    What's the matter? Is Teletubbies a rerun tonight?





  9. #39
    Steven Scharf
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    RexYBlue <[email protected]> wrote in message news:<[email protected]>...
    > On Thu, 08 Jan 2004 16:07:26 GMT, Justin <[email protected]> wrote:
    > >"Others have been told by their phone company that they must buy a new
    > >phone to be able to transport their number, a practice the magazine
    > >calls unfair. "
    > >
    > >Ummmm.... so they expect every phone to work with every provider....

    >
    > My point exactly in previous posts. When you find a blatant error like
    > this.


    Except CR did not ever say this. They mention the fact that even if
    you have a phone using the same technology, you cannot get it unlocked
    to use on another carrier.

    > I think it's TOTALLY unfair that T-Mo won't activate my SprintPCS
    > phone. PLEASE!


    Nice try, but CR never said anything like this.

    This article revealed a pretty good understanding actually. They even
    point out all the GSM problems.

    31,000 responses is a pretty good sample size. No reason to doubt the
    validity of this survey.



  10. #40
    Steven Scharf
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    Michael Arends <[email protected]> wrote in message

    > From the article:
    > "Others have been told by their phone company that they must buy a new
    > phone to be able to transport their number, a practice the magazine
    > calls unfair. "


    You are quoting an article that reports on the CR article. The actual
    CR article does not say anything like this, other than mentioning that
    AT&T would not unlock GSM phones so they could be used on Cingular.

    I don't know what the reporter who wrote the article about the article
    as smoking.



  11. #41
    Steven Scharf
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    O/Siris <0sîrîs@sprîntpcs.côm> wrote in message news:<[email protected]>...

    > Hmmm...
    >
    > "The survey was done by sending more than 100,000 e-mails
    > to online subscribers of Consumers Reports, with more than
    > 31,000 responding."
    >
    > http://tinyurl.com/34oer
    >
    > That hardly sounds like even at attempt at scientific
    > neutrality.


    That's actually a very big sample size for a survey. And in most cases
    the differences between carriers was not small. No reason to doubt the
    results.

    The horrible ratings of AT&T are what surprised me. They used to have
    great coverage with their TDMA/AMPS network. What a botched job going
    to GSM!

    The results for San Francisco, LA, and NYC were right on target, the
    other cities I'm not familiar with.



  12. #42
    Bob Smith
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey


    "Scott Stephenson" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Steven Scharf" <[email protected]> wrote in message
    > news:[email protected]...
    >
    > >
    > > That's actually a very big sample size for a survey. And in most cases
    > > the differences between carriers was not small. No reason to doubt the
    > > results.

    >
    > 31,000 out of over 70 million cell phone subscribers is very big? Its

    less
    > than .05%, and given the way the survey was conducted, much too small to
    > have any legitimacy.


    I'd agree with Scott. What's more, with the survey, how followed up to make
    sure that what was said was true. BTW, who's doing the independent audit on
    CR? I don't trust one thing they say ...

    Bob





  13. #43
    Bob Smith
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    Whoops, change that "how" below to a "who" ...

    Bob

    "Bob Smith" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Scott Stephenson" <[email protected]> wrote in message
    > news:[email protected]...
    > >
    > > "Steven Scharf" <[email protected]> wrote in message
    > > news:[email protected]...
    > >
    > > >
    > > > That's actually a very big sample size for a survey. And in most cases
    > > > the differences between carriers was not small. No reason to doubt the
    > > > results.

    > >
    > > 31,000 out of over 70 million cell phone subscribers is very big? Its

    > less
    > > than .05%, and given the way the survey was conducted, much too small to
    > > have any legitimacy.

    >
    > I'd agree with Scott. What's more, with the survey, how followed up to

    make
    > sure that what was said was true. BTW, who's doing the independent audit

    on
    > CR? I don't trust one thing they say ...
    >
    > Bob
    >
    >






  14. #44
    John Richards
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    Steven Scharf wrote:

    > 31,000 responses is a pretty good sample size. No reason to doubt the
    > validity of this survey.


    My sentiments exactly.

    --
    John Richards





  15. #45
    Steven M. Scharf
    Guest

    Re: Verizon first in Consumer Reports satisfaction survey

    "Scott Stephenson" <[email protected]> wrote in message
    news:iNidnfM0-

    > 31,000 out of over 70 million cell phone subscribers is very big? Its

    less
    > than .05%, and given the way the survey was conducted, much too small to
    > have any legitimacy.


    Yes, statistically it is very large. This large of a sample has a margin of
    error of less than 0.6%, much smaller margin of error than most surveys. You
    can read about sample sizes and margins of errors at:
    http://www.robertniles.com/stats/sample.shtml

    There is no reason to believe that of the people that responded to the CR
    survey, the ones with Verizon conspired to give it good grades, while AT&T
    and Cingular subscribers conspired to give their carriers bad grades.

    The one thing that CR does very well is surveys. You may disagree with their
    opinions on the most important characteristics of automobiles or
    dishwashers, but when they do surveys on products, you can be sure that the
    results are accurate.






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