Results 1 to 7 of 7
- 07-19-2004, 06:42 PM #1Kathleen AndersonGuest
Up until last December (2003), I had two phones (one for me, one for my
daughter) on a shared minutes plan which began in April of 2003. I believe
the contract would have expired either this past April, or at most, next
April (2005). I still have to dig out the paperwork for the original
contract.
In December, I added a 3rd phone to this plan (for my sister). I gave my
number and my phone to my sister and took a new number and new phone for
myself, and signed a "2 Year PCS Advantage Agreement".
The arrangements with my daughter and my sister are not working out, and I
was hoping I could cancel their phones, either now, or at the latest, next
April. So, I logged on to the Sprint site to check the plan status and find
that all three phones have an expiration date of 12/20/05! Can that be
right? Does adding a new phone and number really extend the contract on
existing phones?
--
~ Kathleen Anderson
› See More: Adding a 3rd phone extends the contract on existing phones?
- 07-19-2004, 06:54 PM #2Chris CowlesGuest
Re: Adding a 3rd phone extends the contract on existing phones?
That seems logical if you bought a new phone in the process and took the
discount.
"Kathleen Anderson" <[email protected]> wrote in message
news:[email protected]...
> Up until last December (2003), I had two phones (one for me, one for my
> daughter) on a shared minutes plan which began in April of 2003. I believe
> the contract would have expired either this past April, or at most, next
> April (2005). I still have to dig out the paperwork for the original
> contract.
>
> In December, I added a 3rd phone to this plan (for my sister). I gave my
> number and my phone to my sister and took a new number and new phone for
> myself, and signed a "2 Year PCS Advantage Agreement".
>
> The arrangements with my daughter and my sister are not working out, and I
> was hoping I could cancel their phones, either now, or at the latest, next
> April. So, I logged on to the Sprint site to check the plan status and
find
> that all three phones have an expiration date of 12/20/05! Can that be
> right? Does adding a new phone and number really extend the contract on
> existing phones?
>
>
> --
> ~ Kathleen Anderson
>
- 07-19-2004, 07:33 PM #3RodGuest
Re: Adding a 3rd phone extends the contract on existing phones?
Log in on each phone number separately to see what the exp date is.
Kathleen Anderson wrote:
> Up until last December (2003), I had two phones (one for me, one for
> my daughter) on a shared minutes plan which began in April of 2003. I
> believe the contract would have expired either this past April, or at
> most, next April (2005). I still have to dig out the paperwork for
> the original contract.
>
> In December, I added a 3rd phone to this plan (for my sister). I
> gave my number and my phone to my sister and took a new number and
> new phone for myself, and signed a "2 Year PCS Advantage Agreement".
>
> The arrangements with my daughter and my sister are not working out,
> and I was hoping I could cancel their phones, either now, or at the
> latest, next April. So, I logged on to the Sprint site to check the
> plan status and find that all three phones have an expiration date of
> 12/20/05! Can that be right? Does adding a new phone and number
> really extend the contract on existing phones?
- 07-19-2004, 10:57 PM #4Steven J SobolGuest
Re: Adding a 3rd phone extends the contract on existing phones?
Kathleen Anderson <[email protected]> wrote:
> The arrangements with my daughter and my sister are not working out, and I
> was hoping I could cancel their phones, either now, or at the latest, next
> April. So, I logged on to the Sprint site to check the plan status and find
> that all three phones have an expiration date of 12/20/05! Can that be
> right? Does adding a new phone and number really extend the contract on
> existing phones?
NO NO NO NO NO.... I added a second line and saw the same thing - it is
the way the website works, and I confirmed that my original line is still
OUT OF CONTRACT. When you log on to the website the contract end date
displayed is the end date *for the phone number you entered.* You can call
*2 to confirm this. I consider this to be a bug on Sprint's website, or at
best a horrible design decision, and I reported it a couple weeks ago when
I activated my new line. I'd complain to Sprint if I could figure out who
to complain to.
--
JustThe.net Internet & New Media Services, http://JustThe.net/
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.
- 07-19-2004, 10:58 PM #5Steven J SobolGuest
Re: Adding a 3rd phone extends the contract on existing phones?
Chris Cowles <[email protected]> wrote:
> That seems logical if you bought a new phone in the process and took the
> discount.
No it doesn't. The existing contract end dates do NOT change. It's a problem
with the Sprint web site.
--
JustThe.net Internet & New Media Services, http://JustThe.net/
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP Key available from your friendly local key server (0xE3AE35ED)
Apple Valley, California Nothing scares me anymore. I have three kids.
- 07-19-2004, 11:51 PM #6Frank GaylordGuest
Re: Adding a 3rd phone extends the contract on existing phones?
On Tue, 20 Jul 2004 00:42:47 GMT, "Kathleen Anderson"
<[email protected]> wrote:
>Up until last December (2003), I had two phones (one for me, one for my
>daughter) on a shared minutes plan which began in April of 2003. I believe
>the contract would have expired either this past April, or at most, next
>April (2005). I still have to dig out the paperwork for the original
>contract.
>
>In December, I added a 3rd phone to this plan (for my sister). I gave my
>number and my phone to my sister and took a new number and new phone for
>myself, and signed a "2 Year PCS Advantage Agreement".
>
>The arrangements with my daughter and my sister are not working out, and I
>was hoping I could cancel their phones, either now, or at the latest, next
>April. So, I logged on to the Sprint site to check the plan status and find
>that all three phones have an expiration date of 12/20/05! Can that be
>right? Does adding a new phone and number really extend the contract on
>existing phones?
**************************
There have been three phones added to my account, all without
contracts. However, the Sprint PCS web site shows all three with
contacts. A call to Sprint PCS Customer Service cleared my concerns.
Apparently, there is a discrepancy between that is shown on the Sprint
PCS web site concerning accounts and contracts and what is true. I do
not have contracts on those three phones. However, the Sprint PCS web
site shows that I do.
-- Frank :-)
- 07-20-2004, 07:35 AM #7Isaiah BeardGuest
Re: Adding a 3rd phone extends the contract on existing phones?
Kathleen Anderson wrote:
> In December, I added a 3rd phone to this plan (for my sister). I gave my
> number and my phone to my sister and took a new number and new phone for
> myself, and signed a "2 Year PCS Advantage Agreement".
For both lines?
> The arrangements with my daughter and my sister are not working out, and I
> was hoping I could cancel their phones, either now, or at the latest, next
> April. So, I logged on to the Sprint site to check the plan status and find
> that all three phones have an expiration date of 12/20/05! Can that be
> right? Does adding a new phone and number really extend the contract on
> existing phones?
If you signed a contract for both phones that you bought, then yes.
Buying a phone at a discount extends the contract. If you bought the
phone that you kept for yourself at FULL price, and you signed no
contract for that line, then you have a case.
--
e-mail address fudged to thwart spammers.
Transpose the c's and a's in my address in order to reply.
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