AZ Nomad wrote:

>>I firmly believe that although [VZW] Customer Service operation is not
>>without its problems, it *is* still the best in the industry. I was a

>
> You must have some new definition of "best" that I've never heard before.


Really? I know people have had problems with VZW, but whenever I was a
customer and had a problem, it generally got fixed. Quickly. Quite often it
was fixed while I was still on the phone.

I DID say that they weren't perfect (read the quote above).

It boils down to this: All cellular carriers suck. In my opinion, *where
Customer Service is concerned* - Verizon sucks an order of magnitude less
than other carriers. "Best" is a relative term that means "X is better than
whatever you're comparing X to." It's not an absolute.

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