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  1. #1
    John Richards
    Guest
    I'm in the process of beginning to port my Sprint number to T-Mobile.
    Why?
    I had two lines with shared minutes with Sprint. My wife recently
    passed away, so I no longer had a need for the second line. I
    called Sprint and asked them (as a starter) to merely drop the $20
    add-a-phone option, keeping my basic plan intact on the single
    remaining line. Sprint rep says: "Oh, we can't do that, we have
    to put you on a new plan, plus have you agree to a new two-year
    contract." I told them no way would I agree to a new contract.
    Decided to go with Amazon.com's offer of a free (after rebate)
    Motorola RAZR V3, with a free Bluetooth headset thrown in,
    along with T-Mobile's $39.99 plan. As icing on the cake, the
    T-Mobile contract is only for one year.

    --
    John Richards






    See More: Switching from Sprint to T-Mobile




  2. #2
    BruceR
    Guest

    Re: Switching from Sprint to T-Mobile

    My condolences on your wife's passing. I think you'll be pleased with
    TMo. Don't worry about getting one of the "problem" phones. If you do,
    they'll swap it out for you at a TMo store.


    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?
    > I had two lines with shared minutes with Sprint. My wife recently
    > passed away, so I no longer had a need for the second line. I
    > called Sprint and asked them (as a starter) to merely drop the $20
    > add-a-phone option, keeping my basic plan intact on the single
    > remaining line. Sprint rep says: "Oh, we can't do that, we have
    > to put you on a new plan, plus have you agree to a new two-year
    > contract." I told them no way would I agree to a new contract.
    > Decided to go with Amazon.com's offer of a free (after rebate)
    > Motorola RAZR V3, with a free Bluetooth headset thrown in,
    > along with T-Mobile's $39.99 plan. As icing on the cake, the
    > T-Mobile contract is only for one year.






  3. #3
    ditinsta
    Guest

    Re: Switching from Sprint to T-Mobile

    Very sorry to hear of your loss. If you explained to Sprint about your
    wife's passing and they still refused to assist unless a new contract was
    signed... that's really, really sad. I think you'll find T-Mobile's customer
    relations to be more helpful and caring. T-Mobile reception and call quality
    is on par, if not better, than Sprint in areas that T-Mobile serves
    directly.

    "John Richards" <[email protected]> wrote in message
    news[email protected]...

    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?






  4. #4
    none
    Guest

    Re: Switching from Sprint to T-Mobile

    rocky wrote:
    > In article <[email protected]>,
    > "BruceR" <[email protected]> wrote:
    >
    >
    >>My condolences on your wife's passing. I think you'll be pleased with
    >>TMo. Don't worry about getting one of the "problem" phones. If you do,
    >>they'll swap it out for you at a TMo store.

    >
    >
    > After the 14 day trial period they won't. You would have to go thru
    > T-Mobile support which is numerous hoop leaps. Good luck.


    Not true. I have a V330 which I bought from TMI Wireless off their web
    page. It died after 6 months. I took it to a TMo company kiosk at a
    local mall. They ordered me a replacement on the spot after verifying
    my phone was indeed dead, no questions asked. I paid $9.95 shipping and
    got a new V330 delivered two days later. No hassle. After being with
    Cingular for two years I find TMo to be a breath of fresh air as far as
    accommodating their customers.

    >
    >
    >
    >
    >
    >
    >
    >>
    >>>I'm in the process of beginning to port my Sprint number to T-Mobile.
    >>>Why?
    >>>I had two lines with shared minutes with Sprint. My wife recently
    >>>passed away, so I no longer had a need for the second line. I
    >>>called Sprint and asked them (as a starter) to merely drop the $20
    >>>add-a-phone option, keeping my basic plan intact on the single
    >>>remaining line. Sprint rep says: "Oh, we can't do that, we have
    >>>to put you on a new plan, plus have you agree to a new two-year
    >>>contract." I told them no way would I agree to a new contract.
    >>>Decided to go with Amazon.com's offer of a free (after rebate)
    >>>Motorola RAZR V3, with a free Bluetooth headset thrown in,
    >>>along with T-Mobile's $39.99 plan. As icing on the cake, the
    >>>T-Mobile contract is only for one year.




  5. #5
    (PeteCresswell)
    Guest

    Re: Switching from Sprint to T-Mobile

    Per none <""vm\"@(none)">:
    >No hassle. After being with
    >Cingular for two years I find TMo to be a breath of fresh air as far as
    >accommodating their customers.


    I'll second that.
    --
    PeteCresswell



  6. #6
    keithdtyler
    Guest

    Re: Switching from Sprint to T-Mobile

    This isn't all that odd. Even on TMO you can't go to one phone with a
    family plan, you have to go on a non-family plan. (However on TMO it
    does not cost extra per month for the second phone, only the third and
    fourth.)

    I was required to do the same thing when I went to *add* a phone to my
    plan a few years ago with Sprint; I had to move to a plan that allowed
    the add-a-phone ability. I lost my now-antiquated First Incoming Minute
    Free perk through that. :P




  7. #7
    Dan
    Guest

    Re: Switching from Sprint to T-Mobile

    If needed, make sure you check out the coverage tool.
    http://compass.t-mobile.com
    I check it once a month or so to see what new towers they put up around me.
    (It's nice to know.)

    "John Richards" <[email protected]> wrote in message
    news[email protected]...
    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?
    > I had two lines with shared minutes with Sprint. My wife recently
    > passed away, so I no longer had a need for the second line. I
    > called Sprint and asked them (as a starter) to merely drop the $20
    > add-a-phone option, keeping my basic plan intact on the single remaining
    > line. Sprint rep says: "Oh, we can't do that, we have to put you on a new
    > plan, plus have you agree to a new two-year contract." I told them no way
    > would I agree to a new contract.
    > Decided to go with Amazon.com's offer of a free (after rebate) Motorola
    > RAZR V3, with a free Bluetooth headset thrown in,
    > along with T-Mobile's $39.99 plan. As icing on the cake, the
    > T-Mobile contract is only for one year.
    >
    > --
    > John Richards
    >
    >
    >






  8. #8
    John Richards
    Guest

    Re: Switching from Sprint to T-Mobile

    "ditinsta" <[email protected]> wrote in message news:[email protected]...
    > Very sorry to hear of your loss. If you explained to Sprint about your
    > wife's passing and they still refused to assist unless a new contract was
    > signed... that's really, really sad.


    Yep. One of the Sprint reps even had the gall to insist that I mail in a copy of the
    death certificate! The account was in my name only, so that demand seemed
    preposterous.

    > I think you'll find T-Mobile's customer
    > relations to be more helpful and caring.


    Yes, all of the T-Mobile reps I've talked to so far were courteous and friendly.

    --
    John Richards



  9. #9
    Tinman
    Guest

    Re: Switching from Sprint to T-Mobile

    John Richards wrote:
    > "ditinsta" <[email protected]> wrote in message
    > news:[email protected]...
    >> Very sorry to hear of your loss. If you explained to Sprint about
    >> your wife's passing and they still refused to assist unless a new
    >> contract was signed... that's really, really sad.

    >
    > Yep. One of the Sprint reps even had the gall to insist that I mail
    > in a copy of the death certificate! The account was in my name only,
    > so that demand
    > seemed preposterous.
    >


    Indeed. Very sorry to hear about your loss, John.

    You've been a worthy contributor in the Sprint NG and will be missed.

    Again, sorry about your loss. Good luck with TM.


    --
    Mike





  10. #10
    AZ Nomad
    Guest

    Re: Switching from Sprint to T-Mobile

    ["Followup-To:" header set to alt.cellular.sprintpcs.]
    On Tue, 14 Mar 2006 19:30:39 -0500, (PeteCresswell) <[email protected]> wrote:


    >Per none <""vm\"@(none)">:
    >>No hassle. After being with
    >>Cingular for two years I find TMo to be a breath of fresh air as far as
    >>accommodating their customers.


    >I'll second that.


    TM used to be AT&T wireless, right?

    I had AT&T wl back around '99 and they sucked. They were too cheap to
    arrange for analog roaming when no digital signal was present; if you were
    within 40 miles of a digital area, but not close enough to actually use
    it, there was no coverage at all. I used to keep an old analog cell phone
    in my car in case AT&T wireless left me SOL on the side of the road.

    Did TM get their act together? http://compass.t-mobile.com shows their
    coverage much improved. How are they for rural america?

    I'm ready to dump sprint -- I moved to a new state and sprint won't let me
    change my phone number to the local area code without signing a new two year
    contract and with half the shared minutes and no internet access for the
    same price.

    When sprint refused to left me get a resonable price on a phone for the
    second number because I had the audacity to activate my own purchased phone
    in the last 18 months, I started looking to dumping sprint.



  11. #11
    (PeteCresswell)
    Guest

    Re: Switching from Sprint to T-Mobile

    Per AZ Nomad:
    >Did TM get their act together? http://compass.t-mobile.com shows their
    >coverage much improved. How are they for rural america?
    >
    >I'm ready to dump sprint -


    From everything I've read/heard, you need to check out a given provider's
    coverage specifically for your own area(s) of use.

    I dumped Cingular in favor of tMobile's vastly-superior customer interface, but
    didn't think to check coverage. For awhile, there was a significant diff for
    me - but lately tMobile's been giving me more bars in more places while
    Cingular's TDMA service (which I left) has been steadily degrading.

    One tMobile feature that helps is their 14-day cancellation policy. Didn't know
    about it when I signed up - but you've got two weeks to try out the service to
    see if it fits your needs. I'd call availing myself of that a no-brainer.
    --
    PeteCresswell



  12. #12
    AZ Nomad
    Guest

    Re: Switching from Sprint to T-Mobile

    On Wed, 15 Mar 2006 13:26:33 -0500, (PeteCresswell) <[email protected]> wrote:


    >One tMobile feature that helps is their 14-day cancellation policy. Didn't know
    >about it when I signed up - but you've got two weeks to try out the service to
    >see if it fits your needs. I'd call availing myself of that a no-brainer.


    I've known about that since I used a brick cellphone. AFAIK, all cell
    phone providers let you try before comitting.

    That wouldn't help me know what TM's coverage of rural america is light.
    Their website seems to indicate that they have at least digital roaming
    on all the major interstates.



  13. #13
    BruceR
    Guest

    Re: Switching from Sprint to T-Mobile

    >
    > TM used to be AT&T wireless, right?
    >

    Wrong. TM used to be Voicestream.
    AT&T Wireless was bought by and is now known as Cingular. Cingular is
    60% and will soon be 100% owned by AT&T and will soon change their name
    to AT&T.





  14. #14
    Mike Schumann
    Guest

    Re: Switching from Sprint to T-Mobile

    It's REALY hard to beat their international roaming rates if you are
    grandfathered in on the 29 cents per minute roaming plan.

    Mike Schumann

    "LEM" <[email protected]> wrote in message
    news:[email protected]...
    >
    >
    >> TM used to be AT&T wireless, right?

    >
    > Wrong. TM used to be Voicestream some time ago. Cingular absorbed AT&T
    > wireless recently.
    >
    > To add my 5c to the main topic - I switched from Sprint to T-mobile two
    > years with some change ago, and find it to be so much better indeed.
    > Suburban coverage may not be perfect, but with recent addition of 850MZ
    > roaming it improved quite a bit too! No analog coverage, however, as with
    > all current GSM providers... It's hard beat T-mobile on international
    > rates/coverage though!
    >
    > TM's customer service is great! I mean GREAT! First of all you can
    > usually get to talk to the live person in matter of minutes (when I left
    > Sprint - minimum hold time was good half an hour, don't know what it is
    > now), and they do listen to your concerns and do their best to resolve
    > them!
    >
    > LEM
    > (remove all digits from e-mail for direct reply)
    >






  15. #15
    Bob Smith
    Guest

    Re: Switching from Sprint to T-Mobile


    "John Richards" <[email protected]> wrote in message
    news[email protected]...
    > I'm in the process of beginning to port my Sprint number to T-Mobile.
    > Why?
    > I had two lines with shared minutes with Sprint. My wife recently
    > passed away, so I no longer had a need for the second line. I
    > called Sprint and asked them (as a starter) to merely drop the $20
    > add-a-phone option, keeping my basic plan intact on the single remaining
    > line. Sprint rep says: "Oh, we can't do that, we have to put you on a new
    > plan, plus have you agree to a new two-year contract." I told them no way
    > would I agree to a new contract.
    > Decided to go with Amazon.com's offer of a free (after rebate) Motorola
    > RAZR V3, with a free Bluetooth headset thrown in,
    > along with T-Mobile's $39.99 plan. As icing on the cake, the
    > T-Mobile contract is only for one year.
    >
    > --
    > John Richards


    So sorry to hear about your loss John. Our condolences and thoughts go to
    you. Good luck with your TM coverage.

    Bob





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