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- 08-14-2003, 06:05 PM #1Alexmsu05Guest
I thought after 9/11 wireless carriers were supposed to increase capacity and
in case of an incident or emergency we wouldn't be stuck without service...I
guess, I was wrong. I could not make a call today thru sprint or analog;
digital roaming (verizon) was not even available, I could not force the phone
into it like analog. Yes every person in NYC was trying to make a phone call,
but there is no excuse for not having increased capacity when needed.
› See More: service outage in nyc metro area
- 08-14-2003, 06:41 PM #2SprintPCS TechGuest
Re: service outage in nyc metro area
[email protected] (Alexmsu05) wrote in article
<[email protected]>:
> I thought after 9/11 wireless carriers were supposed to increase capacity and
> in case of an incident or emergency we wouldn't be stuck without service...I
> guess, I was wrong. I could not make a call today thru sprint or analog;
> digital roaming (verizon) was not even available, I could not force the phone
> into it like analog. Yes every person in NYC was trying to make a phone call,
> but there is no excuse for not having increased capacity when needed.
What if a number of (or all of?) the towers were out because they had no
power? They don't all have generators.
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-14-2003, 06:44 PM #3EvelGuest
Re: service outage in nyc metro area
No. In case of emergency, those who NEED to use phones would be able to,
not those who would LIKE to place calls.
For example, emergency services would have priority over regular voice
calls.
Regardless, there is no way they can handle 100% of their users using the
lines, and just showing that Verizon will not work proves that it is not
only Sprint, so stop complaining. :P
Chris
"Alexmsu05" <[email protected]> wrote in message
news:[email protected]...
> I thought after 9/11 wireless carriers were supposed to increase capacity
and
> in case of an incident or emergency we wouldn't be stuck without
service...I
> guess, I was wrong. I could not make a call today thru sprint or analog;
> digital roaming (verizon) was not even available, I could not force the
phone
> into it like analog. Yes every person in NYC was trying to make a phone
call,
> but there is no excuse for not having increased capacity when needed.
- 08-14-2003, 06:45 PM #4EvelGuest
Re: service outage in nyc metro area
I do feel that the towers should all have UPSs and natural gas generators.
My cable provider, Cox, who also provides telephone service, has this type
of power protection, so I figure Sprint could afford it.
Chris
"SprintPCS Tech" <[email protected]> wrote in message
news:[email protected]...
>
>
> [email protected] (Alexmsu05) wrote in article
> <[email protected]>:
> > I thought after 9/11 wireless carriers were supposed to increase
capacity and
> > in case of an incident or emergency we wouldn't be stuck without
service...I
> > guess, I was wrong. I could not make a call today thru sprint or
analog;
> > digital roaming (verizon) was not even available, I could not force
the phone
> > into it like analog. Yes every person in NYC was trying to make a phone
call,
> > but there is no excuse for not having increased capacity when needed.
>
> What if a number of (or all of?) the towers were out because they had no
> power? They don't all have generators.
>
>
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-14-2003, 07:33 PM #5SprintPCS TechGuest
Re: service outage in nyc metro area
"Evel" <[email protected]> wrote in article
<t2W_a.1695$QT5.110@fed1read02>:
> I do feel that the towers should all have UPSs and natural gas generators.
> My cable provider, Cox, who also provides telephone service, has this type
> of power protection, so I figure Sprint could afford it.
>
> Chris
They *should*, but that doesn't mean they will.
I also agree with your previous post, let the higher priority users have
the network.
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-14-2003, 07:59 PM #6Shoxe427Guest
Re: service outage in nyc metro area
Yea in the nyc metro area sometowers were also being serviced when the
power went out. down the road from me 20 min from the city there is a
tower and was being serviced during the blackout. and when i was in
jersey by the gw bridge the phone wouldnt call voicemail and niether
would verizon. nothing would work. the phone would say conected but you
wouldnt hear anything or you would hear the busy tone. And by the way
my friend had verizon i was making more calls then him. And i am mad
about verizon launching ptt (push tot alk) this monday.
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 08-14-2003, 08:04 PM #7JRWGuest
Re: service outage in nyc metro area
SprintPCS Tech wrote:
> What if a number of (or all of?) the towers were out because they had no
> power? They don't all have generators.
Sprint tower in my area does not have an external power backup
generator, so it appears it was running of the internal batteries
from teh power cabinent. AT&T and Cingular often do the same thing,
at lest in all the cell sites I've worked at doing tower, base
station, and antenna work.
- 08-14-2003, 10:32 PM #8Isaiah BeardGuest
Re: service outage in nyc metro area
Shoxe427 wrote:
> the phone would say conected but you
> wouldnt hear anything or you would hear the busy tone. And by the way
> my friend had verizon i was making more calls then him.
The busy tone sounds more like a switching center problem than a cell
site problem... the fact that you got a busy signal means that the cell
sites ARE operational, but that there's nothing past the cell switching
center to route the call to.
> And i am mad
> about verizon launching ptt (push tot alk) this monday.
Uhm, why?
- 08-14-2003, 10:42 PM #9Isaiah BeardGuest
Re: service outage in nyc metro area
Alexmsu05 wrote:
> I thought after 9/11 wireless carriers were supposed to increase capacity and
> in case of an incident or emergency we wouldn't be stuck without service... I
> guess, I was wrong.
Yeah you were. There was no federal mandate requiring that you be able
to flood the telephone network will calls and that the network be able
to support all of those calls in the middle of a power outage. What WAS
recommended was that emergency workers be given priority over standard
cell users in the event of an emergency. So basically, when a disaster
hits, your call will likely be dropped or blocked in favor of a FEMA or
OEM worker's call when the network is at capacity.
> Yes every person in NYC was trying to make a phone call,
> but there is no excuse for not having increased capacity when needed.
Of course there's an excuse. First, there's a lack of capacity and
available bandwidth. Then there's a lack of physical lines that can
carry everyone's traffic whenever a mob decides to flood the network
with calls. Finally, there's the fact that Sprint and other cell
carriers must interconnect with landline phone network,s and sometimes
those interconnects fail through circumstances that Sprint and Verizon
can't control.
Quite frankly, there has always been a problem with phone communication
whenever an emergency hits. This is because people panic and decide to
flood these communications networks with unnecessary traffic ("gee, the
lights are out here, are the lights out where you are? Where are you?
Wow, this is a real bummer" as opposed to the potential "someone is
dying, send an ambulance" call that's very necessary, but will likely
get blocked). As long as people refuse to think about these things,
there will be problems.
It's a shame you were inconvenienced. I was too. But I worried more
about staying in the shade and cool while the power was out (albeit only
briefly in my area) before I worried about yakkin on my phone. I saved
the phone calls for later, when phone service returned to normal in my area.
- 08-15-2003, 06:36 AM #10SprintPCS TechGuest
Re: service outage in nyc metro area
Isaiah Beard <[email protected]> wrote in article
<[email protected]>:
> The busy tone sounds more like a switching center problem than a cell
> site problem... the fact that you got a busy signal means that the cell
> sites ARE operational, but that there's nothing past the cell switching
> center to route the call to.
Unless its a fast busy tone, which is the same as 'all circuits are busy
right now', just that the recorded message is also too busy.
[posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-17-2003, 07:56 PM #11EvelGuest
Re: service outage in nyc metro area
Maybe they should promote their 3G phones as more "outage-proof" since they
only use half of the bandwidth to carry a call, so more calls would be able
to go through in a usage surge situation. This would bring them more money
(from extra phone sales) which would help to fund additional power backups
and more redundancy in the interconnect section. :-)
Chris
"SprintPCS Tech" <[email protected]> wrote in message
news:[email protected]...
>
>
> "Evel" <[email protected]> wrote in article
> <t2W_a.1695$QT5.110@fed1read02>:
> > I do feel that the towers should all have UPSs and natural gas
generators.
> > My cable provider, Cox, who also provides telephone service, has this
type
> > of power protection, so I figure Sprint could afford it.
> >
> > Chris
>
> They *should*, but that doesn't mean they will.
>
> I also agree with your previous post, let the higher priority users have
> the network.
>
> [posted via phonescoop.com - free web access to the alt.cellular groups]
- 08-18-2003, 09:12 AM #12Some guy named Paul ZorovichGuest
Re: service outage in nyc metro area
Isaiah Beard <[email protected]> wrote in message news:<[email protected]>...
> It's a shame you were inconvenienced. I was too. But I worried more
> about staying in the shade and cool while the power was out (albeit only
> briefly in my area) before I worried about yakkin on my phone. I saved
> the phone calls for later, when phone service returned to normal in my area.
How nice that your family knew you weren't stuck in an elevator, or on
a subway, or someplace else, and weren't worried sick when they
couldn't get in touch with you. How nice also that you didn't have to
try to find a friend at home whose couch you could crash on because
you wouldn't be able to walk the 15 miles home before it got dark.
Next time, could you make sure to call my elderly mother to reassure
her and find out if she has enough batteries for her flashlights and
whether her water is still running? I'd appreciate it.
- 08-18-2003, 09:27 AM #13goodeye18Guest
Re: service outage in nyc metro area
DAMN Paul Z **** dude what an Remark. Everyones Situations are
different. What you don't think is Important Could damn well be
Extremly Important to him. And Vice Vera. DAMN
--
Posted at SprintUsers.com - Your place for everything Sprint PCS
Free wireless access @ www.SprintUsers.com/wap
- 08-18-2003, 09:36 AM #14Isaiah BeardGuest
Re: service outage in nyc metro area
Evel wrote:
> Maybe they should promote their 3G phones as more "outage-proof" since they
> only use half of the bandwidth to carry a call, so more calls would be able
> to go through in a usage surge situation.
Are you kidding? First off, NOTHING is "outage proof." Especially not
a wireless phone, from ANY company, using ANY technology. For any
carrier to do something so stupid would be to open themselves up to all
kinds of litigation when an outage *does* happen.
- 08-18-2003, 10:03 AM #15Bob SmithGuest
Re: service outage in nyc metro area
"Some guy named Paul Zorovich" <[email protected]> wrote in
message news:[email protected]...
> Isaiah Beard <[email protected]> wrote in message
news:<[email protected]>...
> > It's a shame you were inconvenienced. I was too. But I worried more
> > about staying in the shade and cool while the power was out (albeit only
> > briefly in my area) before I worried about yakkin on my phone. I saved
> > the phone calls for later, when phone service returned to normal in my
area.
>
> How nice that your family knew you weren't stuck in an elevator, or on
> a subway, or someplace else, and weren't worried sick when they
> couldn't get in touch with you. How nice also that you didn't have to
> try to find a friend at home whose couch you could crash on because
> you wouldn't be able to walk the 15 miles home before it got dark.
>
> Next time, could you make sure to call my elderly mother to reassure
> her and find out if she has enough batteries for her flashlights and
> whether her water is still running? I'd appreciate it.
And your point is? It was the electricity that went out ... Which is the
stuff towers run on. Every mother and every mother's son has a cell phone,
and when the juice crapped out, they all tried to access it at the same
time ... No system is designed to handle that many calls at one time.
Bob
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