loyalty discount

My contract ends soon and I received a letter from sprint offering a
5% discount off my monthly service price for as long as I remain a
sprint customer if I sign a one year contract extension...

Should I wait until my contract runs out to see if I'm offered
something better, or can anyone confirm if they've received a better
offer to stay?

---

› See More: loyalty discount

Use Google and find the "Retention FAQ' posted earlier this month for other
ideas.

SprintPCS has dumped the "Retention" department. It's now called Customer
Goals or something like that. Also, the retention plans from last year are
no longer available and SPCS isn't as willing to work with customers.


"CAT0NHAT" <[email protected]> wrote in message
news:[email protected]...
> Use Google and find the "Retention FAQ' posted earlier this month for
other
> ideas.

Private wrote:

> My contract ends soon and I received a letter from sprint offering a
> 5% discount off my monthly service price for as long as I remain a
> sprint customer if I sign a one year contract extension...
>
> Should I wait until my contract runs out to see if I'm offered
> something better, or can anyone confirm if they've received a better
> offer to stay?

This guy got a hell of a deal!
http://www.meetmyattorney.com/cellul...es/000228.html

> SprintPCS has dumped the "Retention"
> department.

yes and no. If one calls up Cancellation, and says I'm
considering going to xxxCellular because yyy makes it advantageous for me, can
Sprint do anything to make me consider staying? POOF, you'll be offered some
retention deal.

That's true... just not near as good as 6 months ago.


"CAT0NHAT" <[email protected]> wrote in message
news:[email protected]...
> > SprintPCS has dumped the "Retention"
> > department.
>
> yes and no. If one calls up Cancellation, and says I'm
> considering going to xxxCellular because yyy makes it advantageous for me,
can
> Sprint do anything to make me consider staying? POOF, you'll be offered
some
> retention deal.

On 26 Oct 2003 16:32:34 GMT, [email protected] (CAT0NHAT) said:


>Sprint do anything to make me consider staying? POOF, you'll be offered some
>retention deal.

Or you will be transfered to cancelations to process your cancel
request exactly like you wanted.

norelpref wrote:

> On 26 Oct 2003 16:32:34 GMT, [email protected] (CAT0NHAT) said:
>
>
>>Sprint do anything to make me consider staying? POOF, you'll be offered
>>some retention deal.
>
> Or you will be transfered to cancelations to process your cancel
> request exactly like you wanted.


In this case, we couldn't be so lucky.

> That's true... just not near
> as good as 6 months ago.

Depends on your record. If you pay on time, Sprint wants to keep you and you
get a deal taht would choke a horse. They have stopped giving free Vision
apparently.

> Or you will be transfered to cancelations to
> process your cancel
> request exactly like you wanted.

100% wrong. Cancellations and retention are the same place/department now. They
don't want you to cancel, they want to retain you.

Sounds like sour grapes from someone who didnt get a Retention deal.

On 27 Oct 2003 08:47:23 GMT, [email protected] (CAT0NHAT) wrote:

>> Or you will be transfered to cancelations to
>> process your cancel
>> request exactly like you wanted.
>
>100% wrong. Cancellations and retention are the same place/department now. They
>don't want you to cancel, they want to retain you.
>
>Sounds like sour grapes from someone who didnt get a Retention deal.

I isn't sour grapes as I am still under my original contract. Sorry
about the different department deal but that was not my point. The
point was I have read here in the past that sometimes they will not
offer you a better deal, but only offer your request to cancel the
service. Maybe you mised those posts in the past. You may want to
read the thread that started today with the subject "No Retention Deal
for me?" or search google for past retention deals before you call me
100% wrong about NOT being offered a deal.

Right about the time all the Sprint apologists were trying to convince folks
that once you got a Retention deal, you'd never get another one; I got a 2nd
retention plan, a newer sweeter deal.

"CAT0NHAT" <[email protected]> wrote in message
news:[email protected]...
> Right about the time all the Sprint apologists were trying to convince
folks
> that once you got a Retention deal, you'd never get another one; I got a
2nd
> retention plan, a newer sweeter deal.

Just what is this apologist crap you keep spouting Phillipe? And this double
talk from you as well. No one, I repeat no one, has ever said that one could
not get a another retention deal.

You really are one small pathetic sorry SOB.

Bob

On 27 Oct 2003 23:24:29 GMT, [email protected] (CAT0NHAT) said:

>Right about the time all the Sprint apologists were trying to convince folks
>that once you got a Retention deal, you'd never get another one; I got a 2nd
>retention plan, a newer sweeter deal.

Huh? WTF are you talking about? Was this meant to be a reply to my
statement or did you post to the wrong thread? You lost me on this
one.

norelpref wrote:
> On 27 Oct 2003 23:24:29 GMT, [email protected] (CAT0NHAT) said:
>
>
>>Right about the time all the Sprint apologists were trying to convince folks
>>that once you got a Retention deal, you'd never get another one; I got a 2nd
>>retention plan, a newer sweeter deal.
>
>
> Huh? WTF are you talking about? Was this meant to be a reply to my
> statement or did you post to the wrong thread? You lost me on this
> one.

Phil isn't locked to Sprint PCS only, he keeps wandering into
analog mode.