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  1. #1
    camstuf
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    I saw a commercial on CNN for stoprepairbills.com and requested a quote online.
    Within an hour, I received a phone call from 800.913.4558.
    The very nice gentleman started inquiring about my car and made an offer that would only be good if I committed at the end of the call.

    My mileage required special permission from a manager to qualify for the rate quoted. After the required thumb twiddling pause, I was approved.

    The plan was $2754, 00, $295 down and $136/mo for 18 months for a 5 year zero deductable plan the covered minimums. When I asked for more coverage,
    I was offered the Diamond plan: $2332.00, $295 down, and $168/mo for 18 months for a 4 year $100 deductable plan that was full coverage.
    Both plans included free towing rental and 24/7 roadside assistance. I committed to the Diamond plan gave my VIN and paid via electronic check.

    The Contract will be mailed no later than 2 weeks, and effective after 30 days/1000 miles.
    I was told they would beat any offer or refund within 30 days. I was then given a number to contact my handler for such refunds: 1800-650-0423X 2111. Terry.

    I have read several online complaints about this scripted scenario and the questionable front money on several sites.
    Bottom line is I need a repair contract for my 2002 Ford Explorer; Ford will not cover the car. If I get took by this company, I will contact the FBI for internet fraud.

    On a further note, read their fine print…
    From date of contract, expensive additive needs to be in all fluids, and all maintenance schedules & receipts must be maintained.
    I can live with that.

    Anybody have any dealings with aftermarket auto repair contracts?


    See More: stoprepairbills.com: scam or the real deal?
    Last edited by camstuf; 06-22-2009 at 07:03 PM.
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  2. #2
    jbond007
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    Re: stoprepairbills.com: scam or the real deal?

    Quote Originally Posted by camstuf View Post
    I saw a commercial on CNN for stoprepairbills.com and requested a quote online.
    Within an hour, I received a phone call from 800.913.4558.
    The very nice gentleman started inquiring about my car and made an offer that would only be good if I committed at the end of the call.

    My mileage required special permission from a manager to qualify for the rate quoted. After the required thumb twiddling pause, I was approved.

    The plan was $2754, 00, $295 down and $136/mo for 18 months for a 5 year zero deductable plan the covered minimums. When I asked for more coverage,
    I was offered the Diamond plan: $2332.00, $295 down, and $168/mo for 18 months for a 4 year $100 deductable plan that was full coverage.
    Both plans included free towing rental and 24/7 roadside assistance. I committed to the Diamond plan gave my VIN and paid via electronic check.

    The Contract will be mailed no later than 2 weeks, and effective after 30 days/1000 miles.
    I was told they would beat any offer or refund within 30 days. I was then given a number to contact my handler for such refunds: 1800-650-0423X 2111. Terry.

    I have read several online complaints about this scripted scenario and the questionable front money on several sites.
    Bottom line is I need a repair contract for my 2002 Ford Explorer; Ford will not cover the car. If I get took by this company, I will contact the FBI for internet fraud.

    On a further note, read their fine print…
    From date of contract, expensive additive needs to be in all fluids, and all maintenance schedules & receipts must be maintained.
    I can live with that.

    Anybody have any dealings with aftermarket auto repair contracts?
    I have used coverage before provided with this company and so far so good. I was very skeptical at first as well and I will admitt it took longer than the 2 weeks they said it would to get the contract. I must have called at least 3 times and according to them they do a high volume of calls so it was a little back log. Finally after recieving my contract and looking it over I agreed it was a fair deal. Nine months into the warranty I had a A/C repair that would have cost at least half of what the policy was worth and I have to say it was taken care of like they said it would be. I still have 3+ years of cov left so we will see what happens next.



  3. #3
    Amplifier
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    Re: stoprepairbills.com: scam or the real deal?

    Quote Originally Posted by jbond007 View Post
    I have used coverage before provided with this company and so far so good. I was very skeptical at first as well and I will admitt it took longer than the 2 weeks they said it would to get the contract. I must have called at least 3 times and according to them they do a high volume of calls so it was a little back log. Finally after recieving my contract and looking it over I agreed it was a fair deal. Nine months into the warranty I had a A/C repair that would have cost at least half of what the policy was worth and I have to say it was taken care of like they said it would be. I still have 3+ years of cov left so we will see what happens next.
    ^^ This poster is not legitimate, ignore everything they say. They are employed by the company in question.

    Stoprepairbills.com pays people like jbond007 to post positive stories about these companies. They are rated "F" by the BBB for a reason.

    Just an FYI



  4. #4
    tavenger5
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    Re: stoprepairbills.com: scam or the real deal?

    Can you back up your claim?
    John

    Please click LIKE to show if a post is helpful or not!



  5. #5
    Amplifier
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    Re: stoprepairbills.com: scam or the real deal?

    Quote Originally Posted by tavenger5 View Post
    Can you back up your claim?
    Of course. As a new member I can't post links for you, but I invite you to search other forums for questions about extended warranty companies. In the threads on the top of google you'll notice that, generally, a few new people register just to defend the company in question. They always pepper in a little skepticism, they'll avoid over-endorsing the company and say things like "they were a little slow but they did what they said".

    It's direct marketing 101. No different than the fake blogs that promote weight lose berries. I can say without any hesitation, question, or doubt, that the experiences of the person who posted before me are fake and they are paid by the company to make posts like that.

    But since I'm here let me post a little more information for your members.

    Quote Originally Posted by warrantybureau dot com
    NDW is another organization of gangsters with a BBB "F" rating. They use the same tactics as NAWS. As a matter of fact, co-owner Nick Hamilton was previously employed by NAWS. He left and opened his own company just down the street. Using what he learned from NAWS Nick and his cronies Steve Proetz, Mark Travis and Leo established N.D.W. The company was a success despite the fact NAWS filed suit for "using company trade secrets".

    National Dealer Warranty was sued by the Missouri State Attorney General. The suit was settled with about $30,000 worth of fines to be paid out by NDW. To this group of individuals it's nothing but chump change.

    National Dealers Warranty is now also StopRepairBills.com. Stop Repair Bills also sponsored a NASCAR just like US Fidelis. This copy-cat style business will continue in this industry.
    These extended warranty companies are scams. They It is no different from a Nigerian email except that they have a Nascar sponsorship. They operate on the very limit of legality and are being driven out of several provinces in Canada. Don't give them the benefit of the doubt on your forums.



  6. #6
    moronhunter
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    Re: stoprepairbills.com: scam or the real deal?

    This is not a direct attack on anyone. i use the term "Moron" and "Morons" only for those who recognize themselves as such. If you are NOT a Moron, the term will not apply to you.

    That said, here is my reply to the thread:

    Morons,

    These companies do not offer an extended warranty. What they are doing is skirting state and federal laws that require a pro-rated refund on such warranties by instead offering the warranty as part of a consumer product guarantee (hence the required purchase of additives, etc). THEY ARE SELLING A PRODUCT AND NOT AN EXTENDED WARRANTY

    You see, if you get denied, say, 3 months into a 5 year extended warranty contract, you are allowed to cancel and receive a refund for the unused term. This would mean these scammers (who often find excuses to never pay) would have to return most of the premium or charge they conned you...er' "charged you".

    What they do by making the warranty connected to a product is eliminate their risk or requirement to return an unused portion because you have paid for the product with your $2800 or so and they are not required to provide you a pro-rated refund.

    This company along with others (look up their parent and owners) are often run by convicted felons (as in the case of US Fidelis).

    Morons beware. You DESERVE to lose your money if you think paying $2800 for a contract is better than saving the money for needed repairs, or spending the same monthly amount on a cheap, but new car or car lease.

    Please, Morons, continue to go broke and make bad decisions, for the rest of us rely upon you to:
    --Serve us at Starbucks
    --Wait on us at MacDonalds
    --Clean our hotel rooms
    --Pick our produce
    --Deliver our pizzas.

    The rest of you, wise up and save your cash.
    Yours truly,
    Moronhunter
    Last edited by moronhunter; 09-08-2009 at 10:54 PM.



  7. #7
    NeoBox3
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    Re: stoprepairbills.com: scam or the real deal?

    I automatically say scam.. it sounds too good to be true.
    I bet there is a hidden fee xD
    What?



  8. #8
    pleiades
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    Re: stoprepairbills.com: scam or the real deal?

    Yeah these 'warranty' deals are running crazy lately, and most of them have a lot of (very) 'fine print' that end up screwing the consumer.



  9. #9
    EthicalEric
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    Re: stoprepairbills.com: scam or the real deal?

    Okay, here is the real deal....scam.

    I know a guy who worked for this company. Most all the warranties sold are bogus. I'm not saying that you won't have your parts fixed, I'm saying there is a very high probability of a loop hole in the contract which will not hold StopRepairBills.com (also called AWPS) responsible to cover that repair. Also, the warranties only cover up to the price of the vehicle...if you are buying a $3000 warranty on a 1985 Blazer worth $550 you are an idiot...get it.

    If you purchase a Bumper To Bumper or Full Comprehensive warranty you should be fine. It will still cover basically everything that could go wrong with the car. But with these better Product warranties comes higher prices. If you are going to fork out the dough to purchase a higher end warranty you might as well go with the dealer or someone you trust. No matter what you can always get the salesman to bottom-line you. If you just complain about the price being to high they will take it down. I think the minimum down payment is $50 and the salesman can take up to $1500 off the top of the policy.

    Also, many people have stated how "because of my higher mileage" - that's just bogus. It doesn't matter what you are going to say, they will just undercut and say they will have to talk to their "Program Director" because of the higher risk. They just put you on hold and sit there (they can still hear you). There is no Program Director, Financial Manager, or any other names you may have heard. If you do talk to another person, its a kid, emphasis on kid, sitting right next to that person that just does a T.A. (Take Away when you're all built up with value) or a T.O (Take Over when someone who knows how to close sales better than the speaker).

    There are no "Friends & Family discounts, military programs", or any other special promotions. These are just made up things to draw you in more, grab your attention, and build value for the product.

    If you do happen to buy a warranty (for whatever moronic reason you may have, or maybe you accidentally already purchased one) you can cancel within 30 days. You must keep calling customer service because they will try to keep you from canceling so they can collect a payment after the 30 days. So if they tell you to call back, be sure to do so until your issue is resolved.

    These are scripted salesmen trying to get money. It doesn't matter how or what they are selling. If you keep the contract for thirty days, they are getting paid.

    Buyer Beware



  10. #10
    cutesmile1977
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    Re: stoprepairbills.com: scam or the real deal?

    Ok so heres the deal....I worked for this company and while they sugar coat these policies they are in fact BUNK!! You are paying upwards of $1500 to $2500 on policies on cars that have many many miles on them if you look at the fine print in your policy it tells you that in the event of a repair they can pay you NADA for your car rather than repair...so if you need a new trannie in your 100,000 mile plus car guess what you are getting NADA hope its worth something more than the money you put into the policy...most likely not the case also customers would call all day and complain that they could not get through to the claims office hold times of 45 minutes or more do you think your mechanic is going to sit on hold that long to put in a claim? Just in the last week I was there I had a call from a parent we had sold her 15 year old son a policy and he was calling to see if we could help him fix up dads old pickup so he would have something to drive...the salesmen there have sold to women in nursing homes....then their children have to call and sort it out...also they sell 2 policies inparticular one called Prolong Plus the other called The Choice these are both NON REFUNDABLE after you make your first payment and both require you to put additives they send with your policy in your car something the customer is not informed of at the time of purchase either....these 2 policies in particular are sold the most to the higher mileage vehicle drivers there is a book I could write about why this company should no longer be in business.....oh and when you call customer service to cancel they are going to bully you just as much to keep it as the salesman bullied you to buy it....



  11. #11
    Psybadek
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    Re: stoprepairbills.com: scam or the real deal?

    OK, so I had a really bad experience with this company. I would say from it they are a scam. I seen the commercial, went to the website, input my phone number. A couple days later I got a call from them. The initial sales person was nice, explained everything about the policy. It wasn't bad for what it was, but I have at the moment a extended warranty on my car that covers the exact same things. I have an 07' Pontiac and there was no reason for me to buy the policy right now, I was thinking about it, but didn't really have the money for the down payment at the time since I just payed my insurance and car note and had other bills the next week. The guy transfers me to a manager of some sorts for a decreased down payment. Which was a good price. Only problem was I told the man NUMEROUS times I just wasn't ready to purchase the policy and I wasn't worried about the money for the down payment, when I would be ready I would have the money. I only wanted information. The man kept persisting I give him my credit card, debit card, or checking account information evern after I said no. Told him I didn't have the money at the moment, he suggested I give him my information and setup a delayed payment of sorts. I wasn't going to do that and I eventually had to hang up on him. After reading this topic I'm glad I did. If they were legit they could have waited for me to be ready. Legit companies will not bully you into paying for something when you aren't ready.



  12. #12
    autocare
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    Re: stoprepairbills.com: scam or the real deal?

    Hi, I just wanted to drop a note. We own an auto repair shop, and deal with alot of different aftermarket warranty companies. After BRIEFLY looking thru the sample contracts they show on their sites, I see alot of flaws that will be their way of not paying for repairs. I'm sorry to say "If it looks to good to be true, it probably is". For the woman with the 2002 Ford Explorer, the contract did not look very promising especially knowing the problems your going to have with your vehicle such as wheel bearings and coil springs, etc. If I did not have to work with these warranties over the years and had alot of problems with my vehicles, I would have loved to hope that this would work, but unfortunately, the way they word it, you would probably not see anything wrong with the contract. Save your money for your repairs. Replacing all 4 wheel bearings and coil springs would not come close to the price you paid for the warranty.



  13. #13
    Aramer2
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    Re: stoprepairbills.com: scam or the real deal?

    Very similar story to the last one but i have a 1999 Ford explorer and i bought a policy for 150.00 dollars down 98.00 a month for 5 years only if i purchased the deal by the end of the phone call. 4 months after i purchased this policy the reverse gear in my transmission went out on me i took it into a mechanic and did everything they asked me to do. The shop tore out my transmission and they did everything Stoprepairbills wanted them to do. Nobody would answer or return any of there phone calls, I had to call them myself with threats before I got anywhere. After they sent someone out to look and the transmission they told me that they would not cover it because THEY DO NOT COVER NORMAL WEAR AND TEAR ON ANY PART!!!!!!!!! The mechanic said that there is 2 kinds of reasons for failure 1. Abuse (which was not the case in this) 2. Normal wear and tear. So basically this company does not cover anything that goes wrong with your vehicle so since then I have talked to a couple different lawyers and I am going to sue them. I hope nobody falls into this trap and buys an extended warranty from this company!!!!!!!!!



  14. #14
    Bobsyouruncle9
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    Re: stoprepairbills.com: scam or the real deal?

    Take your $295 down, and $168 a month and put it in a special bank account. When a problem arrises you have the money.



  15. #15
    SteveMW
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    Re: stoprepairbills.com: scam or the real deal?

    For the record I do not and would never work for this company and I am a real policy holder.

    When I went to purchase a warranty from this company I was "very specific" as to what I wanted covered. Engine...top to bottom and Transmission...front to back. Pretty much of a no brainer there meaning I wanted the entire engine and transmission covered.

    To date my experience with this company has not been good. I have had 2 instances where I needed to have repairs done and nothing was covered. Apparently they don't understand what entire means. When they send you the policy they list what is covered but not what isn't. That you find out when you file a claim. And if you don't understand specifically what is covered you will be screwed when the time comes to get repairs done. And there is no refunds on unused warranties. So make sure you know before your time period is up to get a refund.

    As of today I have put a stop payment on this warranty since I found it to be a useless $1800 warranty. I needed to have an intake manifold replaced on my vehicle and it isn't covering the $1200 repair bill. Nor did it cover the repairs needed on my transmission.

    People may have had some success with this outfit and more power to them if they did...but as far as I'm concerned this is just a word scam and you should be very careful if your considering a warranty from them. I will also be reporting them to the BBB as being untrustworthy.



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