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  1. #1
    phoenix203
    phoenix203 is offline
    Newbie

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    Signed up last Monday. Two of the three phones I wanted were only available through the Cingular web site, so I put in my order thru there. Printed out the confirmation page for both orders, and received e-mail confirmations with my order numbers as well. Several days later, I still was not able to get any status, and despite calling several Cingular customer representatives, nobody was able to find any record that my orders ever existed.

    Finally they told me to place the orders again, which I did on Friday. You guessed it....once again I have printed and e-mail confirmations, but nobody has any status nor any trace of the orders. Meanwhile I've been paying for a week already for a plan which I can't even use because I don't have the phones.

    Has anyone else had similar problems with the web ordering?


    See More: New customer, terrible service thus far




  2. #2
    Robb4248
    Robb4248 is offline
    Phone Expert

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    Verizon Wireless
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    2,621 - liked 54 times

    dont like cingular either, think its major garbage, haha



  3. #3
    dveedwards
    dveedwards is offline
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    I Ordered Off The Web With No Problem



  4. #4
    drjekel_mrhyde
    drjekel_mrhyde is offline
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    Quote Originally Posted by phoenix203
    Signed up last Monday. Two of the three phones I wanted were only available through the Cingular web site, so I put in my order thru there. Printed out the confirmation page for both orders, and received e-mail confirmations with my order numbers as well. Several days later, I still was not able to get any status, and despite calling several Cingular customer representatives, nobody was able to find any record that my orders ever existed.

    Finally they told me to place the orders again, which I did on Friday. You guessed it....once again I have printed and e-mail confirmations, but nobody has any status nor any trace of the orders. Meanwhile I've been paying for a week already for a plan which I can't even use because I don't have the phones.

    Has anyone else had similar problems with the web ordering?
    they might have did you like they did me instead of shipping FEDEX like there website and CS said they sent it us postage took about a week to get



  5. #5
    Tony E!
    Tony E! is offline
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    Sprint PCS
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    City of /\ngels
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    3,587 - liked 131 times

    I think that by now Phoneix must have recieved his cell phone, this thread is from 11-27-2005...

    (oOO\ (||||)(||||) /OOo)

    Any mis*****ings or grammatical errors in the above statement are intentional;
    they are placed there for the enjoyment of those who like to point them out.

    Super /\/\oderator


    Make sure to click the to show if a post is helpful.



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