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Device Lock Settings
Enabling / Disabling Device Lock:
- While viewing the home screen, tap "All apps"
- Select "Settings"
- Tap "Security" under "Personal"
- Tap "Set up screen lock"
- To enable device lock, select either "Slide", "Pattern", "PIN" or "Password" and follow the on-screen instructions
- To disable device lock, select "None"
Changing the Device Lock Password / PIN:
- While on the home screen, tap the "All apps" icon
- Tap "Settings"
- Scroll down to "Personal" and tap "Security"
- Select "Activate Phone Code" > "Change phone code"
- Type in the old password the tap "OK"
- Enter the new password and tap "OK", then re-enter the password for confirmation, and tap "OK" again
SIM PIN Management
Enabling / Disabling the SIM PIN:
- From any of the home screens, press the "All Apps" icon
- Tap "Settings"
- Tap "Security" under "Personal"
- Tap "Set up SIM card lock" under "SIM card lock"
- Tap "Lock SIM card"
- To enable SIM PIN, enter the password in the "Lock SIM Card" screen. Note: by default, the password is either "1234" or "0000"
- Once finished, the following two lines should be seen on screen:
- Lock SIM Card Require PIN to use phone (the check box is marked)
- Change SIM PIN the option is enabled
- To disable SIM PIN, at step 6, enter the password in the "Unlock SIM Card" screen instead
- Once finished, you should see the following:
- Lock SIM Card Do not require PIN to use phone the check box is cleared
- Change SIM PIN the option is disabled
Changing the SIM PIN:
- While on the home screen, tap the "All apps" icon
- Select "Settings"
- Tap "Security" under "Personal"
- Tap "Set up SIM card lock" under "SIM card lock"
- Tap "Lock SIM card"
- Enter the password in the "Lock SIM Card" screen. (The default password is usually either "1234" or "0000")
- Tap "Change SIM PIN"
- Enter the current SIM PIN
- Type in the new SIM PIN twice
- You should now see a "PIN change successfully" message on the screen
PUK Code Unlock
In case you have entered the PIN code incorrectly several times in a row, your smartphone will block you from attempting again, for security reasons. In order to unblock the PIN, you will need a PUK code.
Related PUK Code Errors:
- PIN code blocked. Enter PUK code:
- Enter PUK code
- SIM card locked. Emergency calls only. Please contact Customer Care
To unlock the SIM PIN:
- Contact the carrier's customer care to request the PUK code
- Type in the PUK code
- Tap "OK" then enter the new PIN
- Tap "OK"
- Re-enter the new PIN and press "OK" once again
› See More: Alcatel One Touch Evolve: Enable / Disable and Manage Device Lock, PUK Code and SIM PIN
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