How-to:

[DustenRust]

Backing Up Applications:

1. Tap "Apps" while viewing the home screen
2. Tap "Settings"
3. Swipe to "Personal" and tap "Backup & reset"
4. Mark the "Back up my data" check box in order to back up the data to Google servers
5. Mark the "Automatic restore" check box

NOTE: Applications and app data will be automatically restored the next time you sign into your Google account.

Backing Up Contacts:

1. Tap "All apps" while viewing the home screen
2. Go to "Settings" and swipe to "Accounts"
3. Tap the account you wish to use for backing up the contacts
4. Press the "Menu" icon depicting three vertical dots
5. Tap "Sync now"

NOTE: The contacts will be automatically restored the next time you sign in to your Google account.

Back Up Media & Pictures:

1. Establish a USB connection between the ZTE ZMAX and your computer
2. On the smartphone, tap "Media device (MTP)"
3. On the computer, navigate to the phone's disk drive
4. Locate the media files stored on your phone
5. Copy the files and paste them in the desired location on your computer
6. Once the process is finished, safely disconnect your smartphone from the PC

Restoring Media Files from a PC:

1. Connect your ZTE ZMAX to your computer via USB
2. Tap "Media device (MTP)" on your smartphone
3. On the computer, navigate to and open the phone's disk drive
4. Open a second Windows Explorer window and locate the media files backed up on your computer
5. Copy the files from your computer's HDD to your phone's storage
6. After the transfer is done, safely disconnect your smartphone from the PC, by first clicking the "Mass Storage Device" icon in the system tray

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› See More: ZTE ZMAX: Back Up and Restore Data

[karensavana]

Some Android phone is equipped with certain app on the device to backup the phone data like Samsung Kies, HTC Sync Manager, etc. However, they cannot support all Android , so I preferMobile Transfer which has lots of functions like transfer data between phones and do a backup for Android as well as restore data on Android.

[nfpara]

A file transfer for android app could transfer everything from your phone to computer, you need to connect your phone to computer and start the app, then the app would detect your phone data automatically, you can select and check those data you want to backup.

[Jameswfields19]

Ok my ZTE Z993 android was locked after my kid tried pattern to many times I forgot my Google info so I did hard reset (factory reset) it finished i hit power button to reboot it n it freezes at the first logo screen an nothing works not even power button I have to remove battery to shut it off an can't get no farther and I've got alot of very important images,messages ect that can never be replaced please someone help me

[Okey Bland III]

My ZTE ZMAX CHAMP is stuck on the droid it was reset can't get the phone going