comment | ask a new question |
Results 1 to 1 of 1
-
WARNING! When you master reset your phone, all the personal information stored on the devices internal memory will be deleted, including media files, contacts, ringtones, downloaded content etc. Furthermore, all settings will be restored to factory values. However, data stored on the SD and SIM cards will not be removed.
NOTE: Before you factory reset your phone, you can visit this thread for instructions on how you can back up and restore data.
Master Reset via Settings:
- Open the apps drawer
- Go to Settings
- Tap Backup & reset > Factory data reset
- Tap Reset phone > Erase everything
- After the reset is done, your phone will reboot
Master Reset Using Hardware Keys:
NOTE: In case you are unable to reset the phone via Settings, alternatively you can try resetting it using a combination of hardware buttons which give access to the Android System Recovery menu. To do this:
- Turn off the phone
- Press and hold Power and Volume Up at the same time
- At the Alcatel startup screen, release the Power button but keep holding Volume Up
- When the Android system recovery screen appears, release Volume Up too
- From the Recovery menu, use the volume buttons to navigate to and highlight wipe data / factory reset
- Press Power to select the highlighted option
- Press Volume down to highlight Yes delete all user data
- Press Power to select the option
- After the phone resets, you will be prompted to Reboot system now
- Press Power and wait for the phone to restart
Check for OS Updates:
NOTE: After a factory reset, its recommended to check if new software updates are available for download. To do this:
- Tap Apps on the home screen
- Go to Settings
- Tap About phone
- Go to System Updates and, if necessary / available, follow the on-screen instructions to download and install updates
› See More: Alcatel OneTouch Fierce XL (Android): Master Reset and Check for OS Updates
Similar Threads
- Kyocera
- Kyocera
- Nokia Lumia
- Samsung Galaxy
- General Cell Phone Forum
Xbanking
in Chit Chat