Turn On Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” and access “Settings”
  3. Tap “Call forwarding” (NOTE: This option might not be available if it’s unsupported by your carrier)
  4. Edit or enter the phone number / contact you want to forward calls to
  5. Tap “Enable”

Turn On Conditional Call Forwarding:

  1. Open “Phone”
  2. Tap “Menu” > “Settings”
  3. Go to “Call forwarding”
  4. Select to forward incoming calls “When unreachable”, “When unanswered” or “When busy”
  5. Enter or edit the phone number you want to forward calls to
  6. Tap “Enable” / “Update”

Turn Off Call Forwarding:

  1. Launch “Phone”
  2. Tap “Menu” and go to “Settings”
  3. Tap “Call forwarding”
  4. Select “Always forwarding” or a different forwarding option you want to disable
  5. Tap “Disable” to confirm

Block Incoming Calls:

  1. Open “Contacts”
  2. Go to “All Contacts”
  3. Select the phone number / contact you want to block
  4. Tap “Edit” > “Menu”
  5. Turn on “All Calls to voicemail”

Unblock Incoming Calls:

  1. Launch “Contacts”
  2. Access “All Contacts”
  3. Select the contact you want to unblock
  4. Tap “Edit” > “Menu”
  5. Disable “All calls to voicemail”

Block Messages Using Google Messenger:

  1. Launch Google “Messenger”
  2. Tap the conversation thread exchanged with the phone number / contact you want to block
  3. Tap “Menu” > “People & Options”
  4. Tap “Block [phone number]”
  5. Press “OK” to confirm

NOTE: The blocked conversation thread and future messages from the blocked contact will be archived and you will no longer receive notifications for messages received from blocked contacts.

Unblock Messages via Google Messenger:

  1. Launch “Messenger”
  2. Tap “Menu” > “Archived”
  3. Select the conversation thread exchanged with the phone number / contact you want to unblock
  4. Tap “Menu” > “Unarchive”
  5. Tap “Menu” again and go to “People & options”
  6. Tap “Unblock [phone number]”



See More: XOLO Era 2: Manage Call Forwarding; Block / Unblock Calls & Messages